Golf Shop Staff

Golf Shop Staff

The Golf Shop Staff member at Keith Hills performs all golf shop duties in a positive and professional manner while providing an exceptional experience for all members and patrons of the club.

Essential Duties and Responsibilities:

• Answer phones in a professional manner.
• Schedule tee times for members and patrons.
• Use point of sale to sell merchandise as well as other golf-related items.
• Help with setup, scoring and take-down of tournaments and events.
• Provide excellent customer service and assist with the management of the golf shop including:
  • Keeping the golf shop neat, clean and organized.
  • Check-in, price and properly display merchandise.
  • Manage inventory and keep golf shop merchandise well stocked.
  • Place orders for customers as needed.
  • Open and close cash register daily, as well as make deposits.
  • Coordination with cart and maintenance staff about daily needs.
• Maintain a professional appearance and demeanor at all times.
• Other duties and responsibilities as assigned by supervisor.

Education/Experience:

• High School Diploma or GED
• Valid NC driver's license required
• Customer service experience and knowledge of golf course etiquette desired.

Knowledge, Skills, and Abilities:

• Communicate effectively to all groups through both oral and written channels
• Display a positive attitude, self-motivation, and a good work ethic
• Demonstrate tact, courtesy and discretion in all interactions with visitors to Keith Hills, including members, Campbell University students, faculty, staff, university officials, and the public.
• Work independently as well as function effectively in a team and within a diverse group of people.
• Exercise good judgment in complex and new situations.
• Detail-oriented and willing to work in a changing environment.