Front Desk Representative

Providing excellent customer service, the full-time Front Desk Representative will manage check-in and check-out procedures, verify insurance benefits, and maintain organized front office operations while interacting with patients and visitors. Key responsibilities Greet and check in patients, verify insurance benefits, and collect co-payments Handle phone inquiries, schedule follow-up appointments, and manage patient records in the EMR system Assist with insurance verification and coordinate referrals and authorizations as needed Required qualifications One to two years of customer service experience Experience navigating Electronic Medical Records and Outlook Ability to manage multiple tasks in a fast-paced environment Exceptional communication and interpersonal skills Bilingual (English/Spanish) is preferred