Medical Assistant

HealthPoint Family Care is currently recruiting for a clinical support staff for our Covington KY location.


Schedule :

Two 8 hour shifts, two 12 hour shifts and 1 Saturday per month

• Annual Bonus potential
• Matching 401k safe harbor plan- $1 for $1 match on first 3% and .50 on for the 4th and 5th Percent
• Employee paid $80k Life insurance policy
• 9 paid federal holidays
• Birthday off paid
• Accrue 14 days of PTO in your first year

Job Responsibilities

• Providing proactive assistance to the provider
• Maintain an efficient flow of patients
• Assist patients by answering routine questions, resolving minor difficulties and giving directions to patients as authorized by the Provider. Documents all phone conversations in patient's EMR chart to include any Provider directed instructions.
• Supports the patient through the education and assistance of various drug programs and updates medication list and history at each visit if changes are noted.
• Provides education and support to patients and families as directed by the Provider.
• Makes appointments as needed and directed by the Provider.
• Coordinates use of telephonic interpreting services for non-English speaking patients.
• As directed by the Provider, assists with routine office examinations and procedures that may include administering injections, medications, vaccinations and blood draws. Documents all procedures in the patient's chart.
• Documents all patient interaction, tracks and attaches laboratory and diagnostic test results to patient charts; communicates results and orders to patients as directed by the Provider.
• Manages medication requests according to Medication Refill process
• Processes lab work according to current protocol.
• Processes referrals, phone notes and fax orders for patients.
• Scans and preloads information from patient's paper chart and any other paper information to patient's electronic chart.
• Manages personal EMR desktop throughout the day for alerts, flags and documents.
• Monitors and helps to manage center providers' EMR desktops
• Prepares, cleans and sterilizes equipment and exam rooms as established by standard safety and clinical protocols.
• Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines.
• Inventories and requests supplies.

Medical Office Experience Preferred

Ability to work the schedule identified required