Medical Assistant Non-Certified

Job Summary Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and be able to assess, plan, implement and evaluate care for patients. The position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and act as the liaison with other organizations and departments. The position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all policies/procedures of MyMichigan Health and follow OSHA guidelines, CLIA regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you. Responsibilities (30%) Triages all calls, schedules daily urgent/emergent add‑ons, receives and relays test results; supports, directs and refers patients for consults and/or testing and insurance pre‑certification and documentation. (30%) Greets patients and/or family, performs routine pre‑examination procedures including vital signs, assesses and records objective and subjective data concerning presenting condition; updates and maintains an accurate patient record by performing orders reconciliation, secure messaging (if available) and other tasks as assigned; performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification. (20%) Assists provider with examinations and procedures. (20%) Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure; disposes of contaminated supplies and sterilizes medical instruments. Other Duties and Responsibilities Provides complete patient assessment as indicated within the scope of the practice. Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens. In some practices may be required to demonstrate competency to assist with procedures such as, but not limited to electrocardiogram (EKG), pulmonary function test (PFT), ankle brachial pressure index (ABI), and non‑stress test (NST). Assists in maintaining a clean and safe environment for patients and co‑workers; if applicable, may be required to travel to satellite clinics. Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff. Demonstrates critical thinking for patient management. Maintains a high level of confidentiality and ensures patient rights in accordance with proper procedures and in compliance with HIPAA. May be asked to perform clerical duties: filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient’s medical records; orders supplies and medications. Maintains a system for accurately documenting and coding, in the medical record as appropriate and per policy; participates in annual review for quality and completeness as necessary. Provides for the age‑specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback. Performs other related duties as assigned. MyMichigan Health is a technology‑driven organization; employees must demonstrate competency in Microsoft Windows and may be required to participate in additional learning opportunities offered by the organization. Certifications and Licensures Basic Life Support (BLS) Medical Assistant – must hold a valid certification or licensure (e.g., Registered Medical Assistant, Certified Medical Assistant, Certified Clinical Medical Assistant, or equivalent). CMS requires one of these qualifications. Required Education High School Diploma or GED. Experience, Training and Skills Excellent interpersonal skills for communication with individuals and groups and interaction with people at all levels. Mandatory OSHA training completed annually according to the Exposure Control Plan. Knowledge of medical office policies, practices and procedures normally acquired through three to five years working in the health care system or a similar setting. Previous experience in a physician clinic setting preferred. Physical and Mental Requirements and Typical Working Conditions Exposure to stressful situations, including those involving public contact, trauma, grief and death. Ability to wear personal protective equipment that includes latex materials or appropriate substitutes if required. Ability to move freely within the facility with or without an assisted device and to perform the functions of the job as outlined. Overall vision and hearing are necessary, with or without assistive devices. Frequently required to sit, stand, walk for long periods of time; may require frequent postural changes such as stooping, kneeling or crouching. Exposure to blood‑borne pathogens and other potentially infectious material; must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, work independently, maintain regular and predictable attendance and remain alert. Overall dexterity required including handling, reaching, grasping, fingering and feeling; may require repetition of these movements on a regular to frequent basis. Physical demand level: Light. May occasionally (0–33% of the workday) lift or carry 11–20 lbs., frequently (34–66% of the workday) 10 lbs. and/or Walk/Stand/Push/Pull of arm/leg controls. #J-18808-Ljbffr