Field Service Technician

About the Role Job ID 300299 Location United States of America North Carolina Raleigh Company Siemens Energy, Inc. Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience Level Manager / Team Leader A Snapshot of Your DayField Service Technician - SYNCON is responsible for the environmentally safe execution of field service activities for Synchronous Condenser (SYNCON) stations, including rotating machine systems, excitation systems, generator step-up transformers, protection and control systems, auxiliary systems, cooling systems, lube oil systems, relay panels, local HMI, and associated substation equipment. This role executes technical field assignments involving preventive maintenance, corrective maintenance, testing, troubleshooting, inspections, repairs, outage support, and customer site support for SYNCON assets. The position may recommend corrective actions or modified procedures to improve equipment reliability, service execution, field operations, and customer satisfaction. The role may be assigned individually or as part of a larger electrical substation, power plant, FACTS/HVDC, or Grid Technologies service project. Reports directly to the Field Service Manager.Often requires extensive travel and non-standard schedules at field locations with exposure to varying environmental and site conditions, including planned outages, emergency support, and customer-driven schedules.How You'll Make an Impact Perform on-site commissioning, preventive maintenance, warranty repairs, and troubleshooting for FACTS and HVDC installations, ensuring reliable system performance and customer satisfaction.Test, inspect, and maintain low- and high-voltage equipment, including AC/DC circuits, battery systems, protection and control systems, transformers, reactors, capacitor banks, switchgear, and cooling systems.Diagnose and resolve complex electrical, protection, control, and automation system issues while adhering to safety, quality, and operational standards.Develop and maintain commissioning, testing, and service documentation, including technical reports, progress updates, and maintenance records.Plan and coordinate field activities, outage schedules, and resource requirements, independently managing work priorities and ensuring compliance with established proceduresServe as the primary on-site customer representative, collaborating with customers and internal teams, driving process and design improvements, and mentoring junior engineers on protection and control applications.What You Bring Associate's Degree or Technical Diploma in Electrical Engineering Technology or a related field, combined with 5-7+ years of hands-on experience in high-voltage system commissioning, testing, maintenance, and field service environments.Strong technical expertise with FACTS, HVDC, substation automation, SCADA systems, protective relays (SEL or similar), electrical control and protection systems, and low-voltage AC/DC circuits. Proven ability to read and interpret electrical schematics, protection and control drawings, wiring diagrams, and technical documentation to support commissioning and troubleshooting activities.Advanced troubleshooting, diagnostic, and problem-solving skills, with experience resolving complex system issues using specialized electrical test equipment and industry-standard methodologies.Demonstrated ability to document service activities, prepare technical reports, maintain accurate records, and ensure compliance with safety, quality, and operational standards. Excellent communication and interpersonal skills, with the ability to work independently, build strong customer relationships, collaborate effectively with engineering and project teams, and mentor junior technicians and engineers.Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. About the TeamOur team of individuals have different skills and backgrounds that will benefit your personal growth. The tender management team by itself is a strong source of knowledge for you to serve in your career development. The teamwork involved in this job will also allow you to enhance your coaching skills and increase your exposure to a diverse cultural environment with international interactions with Germany, Canada, and other diverse employees' nationalities. Our Transmission Division offers customers a broad portfolio of products, systems, solutions, and services geared around the key market trends of digitalization, decarbonization, grid stability and electrification. With expertise, passion, and commitment, we are working to transmit energy in the most efficient and environmentally friendly way possible. Who is Siemens Energy?At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.Check out this video to learn more about Siemens Energy: Our Commitment to DiversityLucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.RewardsCareer growth and development opportunitiesSupportive work cultureCompany paid Health and wellness benefits Paid Time Off and paid holidays401K savings plan with company matchFamily building benefitsParental leave Equal Employment Opportunity Statement Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. California Privacy Notice California residents have the right to receive additional notices about their personal information. Click here to read more.