Go-To-Market Manager (Field Readiness)

Define and execution program plans with cross-functional GTM teams to ensure commercial & operational readiness for launch Influence and work cross-functionally to align functional plans, identifying, and actively managing risks and issues to resolution to ensure successful launch Ensuring comprehensive planning including post sale readiness Define & manage KPI’s (leading, lagging indicators) across product lifecycle Accountable for identifying and driving action plans cross-functionally to improve KPI’s Mobilize and lead a variety of initiatives across the NPI transformation portfolio, including digitization and automation projects Develop, manage and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives Drive projects from inception to completion, ensuring all workstream deliverables are completed on time, on budget, and with quality Lead NPI launches, refining & optimizing processes Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions Deliver progress updates to stakeholders and leadership Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives Benefits Generous family leave Matched donations Annual learning stipends Flexible PTO Competitive retirement plan Paid volunteer time Thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive resultsStrong program/project management skills & strong facilitation skillsAbility to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverablesHighly analytical, fact driven, and process orientated mindsetWell-versed in SaaS business processes and customer lifecycleAbility to challenge the status quo and develop mindshare to drive towards a common goalExcellent verbal & written communication skills, including the ability to synthesize information that can be easily consumed by various executive audiencesExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industryProven experience in product release management and launching SaaS offersLeading diverse, high performing matrixed teamsCombination of strong intellect, exceptional active listening skills, and creative problem solving skills #J-18808-Ljbffr ServiceNow