Clinical Quality Supervisor

Role:  Clinical Quality Supervisor

Program/Department: Counseling Center

Reports To: Clinic Director

Location: Manhattan, NY (Midtown South)

Hours:  40 Hours Per Week (Monday through Friday), Full-Time, Fully On-Site Only, with Evening Hours Coverage as needed

About Us

The Blanton-Peale Institute & Counseling Center (Blanton-Peale) is a culturally affirming, empowerment-based, trauma-informed healing and learning community rooted in New York City. We are dedicated to cultivating holistic wellness and training generations of mental health professionals who reflect the vibrant diversity of the communities we serve.

We provide a full continuum of outpatient behavioral health services including individual, couples, family, and group therapy, as well as psychiatric evaluations and medication management, through our New York State Office of Mental Health (OMH) licensed Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) counseling center. Our clinical team is highly trained across a range of therapeutic approaches, including psychoanalysis, EMDR, CBT, and spiritually integrated psychotherapy.

Beyond direct care, Blanton-Peale offers robust training programs for emerging and established therapists, as well as educational resources for individuals and organizations seeking to deepen their understanding of mental health and wellness. Joining our team means becoming part of a mission-driven community committed to healing, learning, and equity.

Position Overview

The Clinical Quality Supervisor is a leadership role within Blanton-Peale's OMH-licensed MHOTRS counseling center, responsible for upholding the highest standards of clinical care, documentation quality, and regulatory compliance. Reporting to the Clinic Director, this position provides individual and group supervision to a multidisciplinary clinical team, including Social Work Interns, and serves as a key driver of quality assurance across all aspects of outpatient behavioral health services.

Key Responsibilities

Clinical Supervision & Staff Development

• Provide individual and group clinical supervision to a multidisciplinary team, ensuring adherence to both OMH regulations and psychoanalytic principles.
• Provide supervision for and oversight of Social Work Interns.
• Mentor therapists in case formulation, diagnostic assessment, and psychodynamic psychotherapy techniques.
• Conduct performance evaluations and develop professional training plans.

Quality Assurance & Regulatory Compliance (OMH & MHOTRS)

• Ensure all clinical documentation (assessments, treatment plans, progress notes, discharge summaries) meets OMH Part 599 requirements.
• Conduct regular chart audits to ensure accuracy, clinical necessity, and audit readiness.
• Lead high risk case consultation meetings and the incident review processes (Incident Review Committee) and implement corrective action plans (CAPs) for safety issues.
• Ensure compliance with Medicaid, managed care, and billing regulations to maximize reimbursement while maintaining compliance.

Clinical Operations & Program Management

• Review and approve initial assessments, treatment plans and discharge summaries.
• Manage therapist caseloads, service levels, and service utilization to meet agency goals.
• Collaborate with the Psychoanalytic Institute to integrate psychodynamic training into the community clinic setting.
• Lead clinical care planning and operations meetings.
• May carry a small case load for crisis and/or coverage.

Qualifications

Licensure & Certification(s)

• Active NYS Licensed Clinical Social Worker (LCSW/LCSW-R) or Licensed Psychologist required;
• SIFI (Seminar in Field Instruction) certified or the ability to obtain certification within the first 6 months of employment.

Experience:

• Minimum 3–5 years of clinical experience in a behavioral health setting, with at least 2+ years in a supervisory or leadership capacity.
• MHOTRS Knowledge: Deep understanding of NYS OMH Part 599 MHOTRS regulations, Medicaid requirements, and Article 31 standards.
• Psychoanalytic Background: Training or experience within a psychoanalytic or psychodynamic institute.
• Technology: Proficiency with Electronic Health Records (EHR) systems and Microsoft Office suite of products.

Skills:

• Strong ability to audit clinical documentation for quality and accuracy.
• Ability to manage a diverse clinical team and lead in a high-performing, distributed environment.
• Excellent interpersonal and communication skills for team leadership and crisis management.
• Commitment to trauma-informed and person-centered care.

Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA), the New York State Human Rights Law, and the New York City Human Rights Law.

• Primarily sedentary role requiring the ability to sit for extended periods during client sessions, documentation, and meetings.
• Ability to move within the office environment, including navigating hallways, common areas, and clinical spaces.
• Regular use of a computer, keyboard, and mouse for documentation, scheduling, and communication purposes.
• Ability to communicate effectively in English, both verbally and in writing, with clients, colleagues, and external partners.
• Sufficient visual and auditory capability to conduct clinical assessments, read documentation, and engage in therapeutic interactions with clients.
• Occasional lifting or carrying of materials (e.g., files, supplies) up to 15 pounds.

Compensation and Benefits

• Salary: $80,000 – $90,000
• Tiime Off: PTO, NYS Safe Sick Leave, & Paid Holidays
• Medical, Vision, and Dental Insurance
• 403(b)
• CEU Training Available

Equal Opportunity Employer

Blaton-Peale is an equal opportunity employer. We are committed to building a team that reflects the diversity of New York City and the communities we serve.