Asset Management Specialist

Overview Contract: 6+ months -- temporary role with opportunity for extension based on attendance/performance Hybrid role - onsite 3 days per week (8-5 or 9-6 PM) Location: St. Petersburg, FL Laptop provided Rate: $22/hr. W-2 Job Description Provides business support to the Asset Management team Ensures all formal correspondence appropriately reflects the client\'s brand Manages the document collection process for required reports per operative documents Confirms contact information of partners, management agents, and third parties associated with lower-tier entities Maintains a thorough and current record of activity in the portfolio management system, including collection efforts, new information, and document receipt Identifies trends and areas for improvement using metrics reports and understanding business needs Prepares internal documents Understands and responds to client inquiries and concerns to ensure Service 1st Develops and maintains relationships with partners and management agents Resolves issues quickly with a sense of urgency Maintains benchmarks, key performance indicators (KPI\u2019s) Prepares various reports as necessary Performs other duties and responsibilities as assigned Qualifications Microsoft Office Suite Technical proficiency in a portfolio management system Identifying the needs of customers through effective questioning and listening techniques Detail oriented to ensure quality standards are met without impairing workflow Communicating both orally and written Demonstrating sensitivity to customer needs (both internal and external) and proactively addressing customer needs Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets Education Minimum one year of relevant professional work experience and a minimum of high school diploma or equivalent. #J-18808-Ljbffr