Spa Sales Associate

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Wellness resources

Hand and Stone Massage and Facial Spa, located in Wilmington - Mayfaire, is seeking a Spa Associate specializing in front desk sales.  Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage and facial services. With over 650 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

If you are:

·         Passionate about customer service
·         Motivated by success.
·         Interested in Beauty, Health, and Wellness

Then we want to meet you ! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude! 

What We Offer: 

Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk!  Build Your Own Paycheck with our membership sales model!
• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth -You have the potential for rapid promotions, including management roles, based on performance
.• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours - Part Time and Full Time shifts available!
• Positive and Professional Work Environment There is no “I” in team!  We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts -Who wouldn’t want discounts on products, services, AND gift cards?

  How You Contribute to Success:

•Meet membership sales goals – commission experience helpful but not necessary. 
Build client and member relationships to educate on options tailored to their needs.
•Detailed knowledge of the menu of services –don’t worry, we’ll train you!
• Excellent customer service to members and guests
•Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.  
•Effectively communicate sales, promotions, and service options with clients
•Uphold spa cleanliness standards
· Bring a positive can-do attitude! At the front desk, you are the first impression of the spa! 
•Answer phones, schedule appointments, and file documents
•Perform various other duties as assigned

Qualifications:

·         High School Diploma or Equivalent
·         18 years old or older please
·         Strong organization and attention to detail
·         Team player with the ability to work independently with minimal supervision.