Client Service Coordinator

Job Description

Job Description

Compensation/Benefits:

- $24+/HR + commission

- Office Hours of Operation Monday-Friday 8:00am-5:00pm

- Health, Dental, Vision, & Life Insurance

- Paid Holidays

- Paid Vacation and Personal Time

- Retirement Plan with Employer Match

Do you have a customer service background and an interest in business growth and development? Are you interested in working for a fast growing, locally owned and operated company? Do you want to work for a company that is an industry leader and voted Idaho's Best multiple years in a row? Do you want to work for Orkin Pest Control and never touch a bug?

If you have an interest or passion for business and would like to be a part of a growing professional team, don't let the thought of bugs scare you away. This position is the foundation to jump-start your successful business career.

Job Title: Client Service Coordinator

Company: Orkin Pest Control/Sawyer, Inc.

Responsibilities:

- Schedule, organize, and route work for optimum efficiency

- Manage incoming phone calls

- Generate, manage, and follow up on inbound lead sources

- Acquire new clients and generate revenue by offering solutions and closing business over the phone

- Receive and record client payments

- Prepare and manage client accounts with accurate data, contact information, updates, and activities

- Provide first person problem resolution for external and internal clients

- Deliver first class customer service while interacting with various co-workers, clients and vendors

- Achieve inside sales goals

- Complete special projects and other administrative duties as assigned

Qualifications:

- High degree of professionalism and communication

- Ambitious and results-driven individual that takes initiative

- Resourceful and able to learn new products, services, and processes quickly

- Strong facilitation and team skills

- Ability to write clear, concise communications: excellent grammar, spelling, and editing skills

- Exceptional follow-up and organizational skills

- Minimum of 1-year office work and customer service experience required

- Qualified candidates must pass a background check and drug screening

- Bachelors or Associates Degree