Nurse Practitioner Clinical Program Manager - ENT - Mount Sinai Union Square - Full Time Days

Clinical Program Manager

The Clinical Program Manager is responsible for assuring compliance with mandated clinical orientation, competency assessment and interventions in the assigned clinical program of designated nursing staff within the Medical Center. This individual interfaces directly with Mount Sinai Health System Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, managing the educational and operational impact of all clinical care delivery, staff performance, and outcome measures to support clinical practice.

Responsibilities

Responsible For

Development, implementation, coordination and evaluation of clinical programs and services related to core measures.

Principal Duties and Responsibilities

Clinical Leadership

• In conjunction with Nursing, Medical and Quality Leadership, coordinates core measures and clinical intervention compliance activities.
• Assists in development and design of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures quality assessment and improvement processes.
• Assists in establishing and implementing short and long term goals, objectives, policies and operating procedures for core measures programs.
• Provides coordination and leadership in the execution of day to day program activities, as appropriate to program objectives and areas of expertise.
• Oversees the collection, compilation, and analysis of clinical program activity data.
• Provides technical assistance, resource services, consultation and education to clinical departments relative to core measures activities.
• Participates in and conducts process improvement analysis where applicable.
• Responsible for extension of the program in terms of new services or areas.
• Promotes an interdisciplinary approach in patient care delivery.
• Serves as a resource for patients and their families.
• Acts as a patient advocate utilizing the Patient Bill of Rights.
• Participates in promoting and maintaining a safe and therapeutic environment.

Professional Practice

• Supports the mission, philosophy, goals and objectives of the Department of Nursing and The Mount Sinai Medical Center.
• Maintains clinical competence.
• Is responsible and accountable for his/her own nursing practice.
• Advocates the highest standards of nursing practice.
• Approaches patients, families and other members of the health care team in a professional, respectful manner.
• Serves as a clinical role model and resource to the nursing staff.
• Serves as a professional resource to other members of the health care team.
• Demonstrates professional involvement by:
• Attending and participating in workshops, seminars, and courses as presenter or author.
• Keeping abreast of current literature and trends in practice.
• Participating in related professional organizations.
• Considers ethical issues in professional nursing practice.
• Treats co-workers, patients and families with dignity and respect.
• Is open and responsive to the diverse backgrounds and experience of other people, and promotes and environment that is sensitive to cultural diversity.
• Maintains attendance and punctuality record in accordance with departmental standards.
• Adheres to dress code in accordance with departmental policy.

Administrative Practice

• Prepares reports and analysis associated with the institutions core measures programs i.e. senior management reports, departmental and clinical service program evaluation, quarterly reports, etc.
• Facilitates cooperation within the program between all departments, services and units.
• Provides timely status reports of results of quality monitoring relative to areas that are assigned including identification of patterns and trends that require actions.
• Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations.
• Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits.
• Participates in the development and implementation of continuous quality improvement programs.
• Participates in quality management activities including identifying and communicating issues of performance improvement and risk in a timely manner.
• Participates in committee activities.
• Is aware of and responsive to budgetary constraints and incorporates financial principles into program development and allocation of resources.
• Recognizes each individual's right to health care unrestricted by age, race, color, sex, age, national origin, disability, sexual orientation or source of payment.
• Assists in the performance appraisal process of designated Nursing staff.
• Researches opportunities for use in benchmarking for assigned areas.

Qualifications

• Baccalaureate Degree in Nursing is required. Masters in Nursing is required.
• Progressive job related experience specific to area of responsibility.
• New York State License with current registration as a registered professional nurse, nurse practitioner preferred.

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities