Administrative Support II

Administrative Support II

Pay Range: Starting at $23.75 per hour, up to $29.00 per hour, based on qualifications.

Are you organized, detail-oriented and love helping people? Then the Administrative Support II position at Mahaffie Stagecoach Stop and Farm might be for you! As an administrative support professional, you will be keeping the historic site welcoming, organized and running smoothly. In this role you will be a key contact for the public, daily visitors, educators, school groups, staff, partner agencies, and program reservations. This is an excellent opportunity for someone who enjoys serving the community and contributing to the success of a unique living history destination.

The Administrative Support II position performs a wide variety of customer service and administrative duties related to daily operations. Duties may include handling a high volume of telephone calls, assisting customers with inquiries and resolving customer issues. The Administrative Support II is the second level of a four level career progression of Administrative Support I, II, III, & IV.

• Answers phones, refers calls, gives standard information in response to phone, email, and in-person inquiries; acts as back-up to other administrative positions.
• Copies and collates documents; sorts and distributes mail and other time sensitive material(s).
• Maintains files both public and confidential, distributes reports, and processes transactions into systems; types form letters, labels, mail merges and correspondence; proofreads information; schedules meetings; interviews, and other functions.
• Maintains professional communication with other city departments and personnel and various outside agencies.

Qualifications

Experience: One year of administrative or other relevant experience is required. Excellent computer skills are also required including Microsoft Office (Word & Excel), along with strong customer service and telephone skills.

Education: A high school diploma or equivalent is required.

Licenses & Certifications: None required. Depending on assignment, may require a valid driver's license and favorable driving record.

Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language preferred.