Director of Strategic Initiatives

Job Description

Job Description

Reports To: Chief Executive Officer

Greater Baden Medical Services (GBMS) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare across Southern Maryland. With 9 clinical sites across Prince George's, Charles, and St. Mary's counties, we serve over 18,000 patients each year. We provide fully integrated care that includes primary care, pediatrics, women's health, Title X family planning, dental care, behavioral health, WIC, pharmacy services, and the Ryan White HIV/AIDS program. Our patient population is primarily made up of Medicaid and uninsured individuals. We are deeply proud to deliver these vital services to everyone in our community, regardless of their ability to pay, making Greater Baden an incredibly rewarding place to grow your career while making a tangible, life-changing impact every day.

Job Summary

The Director of Strategic Initiatives serves as a strategic advisor and execution partner supporting enterprise-wide initiatives that advance the mission, operational goals, and long-term strategic priorities of Greater Baden Medical Services (GBMS). Working closely with executive leadership, this role is responsible for coordinating high-priority organizational projects, supporting strategic planning efforts, and helping drive accountability and alignment across departments.

This position oversees cross-functional initiatives, supports executive-level communications and planning activities, and assists with organizational partnerships, advocacy efforts, and strategic growth initiatives. The Director of Strategic Initiatives must be highly organized, solutions-oriented, and capable of managing multiple complex projects and competing priorities in a fast-paced healthcare environment. The ideal candidate possesses strong project management, communication, facilitation, and relationship-building skills with demonstrated experience in healthcare operations, community health, or Federally Qualified Health Center (FQHC) environments.

Essential Duties and Responsibilities

The Director of Strategic Initiatives supports organizational growth, strategic execution, operational alignment, and enterprise project management initiatives under the direction of executive leadership.

Strategic Planning & Initiative Management

1. Partner with executive leadership to support development, implementation, and monitoring of organizational strategic initiatives and enterprise-wide priorities.
2. Coordinate and oversee high-priority organizational projects, ensuring alignment with operational goals, timelines, and strategic objectives.
3. Assist with development of operational work plans, implementation timelines, project tracking tools, and strategic reporting mechanisms.
4. Monitor initiative progress and provide leadership with status updates, recommendations, and escalation of barriers impacting project completion.
5. Support cross-functional collaboration between departments including medical, dental, behavioral health, operations, finance, and administrative teams.
6. Assist with identifying operational improvement opportunities and support implementation of process improvement initiatives.
7. Manage competing priorities and shifting organizational needs while maintaining focus on strategic deliverables and timelines.

Executive Support & Leadership Coordination

1. Assist executive leadership with strategic planning activities, executive meetings, organizational briefings, and leadership coordination efforts.
2. Facilitate and coordinate strategic meetings, committee discussions, and project planning sessions, including agendas, documentation, and follow-up action items.
3. Prepare executive summaries, presentations, dashboards, reports, and briefing materials for leadership, Board of Directors meetings, and external stakeholders.
4. Support accountability and follow-up processes related to organizational strategic goals and executive initiatives.
5. Coordinate communication and collaboration between executive leadership and operational departments to support enterprise-wide alignment.

Policy, Advocacy & Community Engagement

1. Support organizational advocacy efforts related to community health, healthcare access, FQHC funding, and public health initiatives at the federal, state, and local levels.
2. Assist with monitoring healthcare policy, legislative updates, regulatory developments, and emerging trends impacting FQHC operations and community health programs.
3. Build and maintain collaborative working relationships with community organizations, healthcare partners, public agencies, and external stakeholders.
4. Participate in community meetings, strategic partnerships, coalition activities, and stakeholder engagement efforts representing GBMS as assigned.
5. Support initiatives focused on improving healthcare access, health equity, and services for underserved and vulnerable populations.

Organizational Growth & Strategic Development

1. Support planning and coordination of organizational growth initiatives including clinic expansion activities, operational integrations, and strategic partnerships.
2. Assist with identifying opportunities to strengthen organizational visibility, community engagement, and mission-driven partnerships.
3. Coordinate strategic outreach efforts and support relationship management activities with healthcare, educational, governmental, and community-based organizations.
4. Assist leadership with implementation and tracking of strategic organizational goals and performance initiatives.

Administrative & Operational Responsibilities

1. Maintain accurate project records, strategic initiative documentation, meeting materials, and organizational reports.
2. Support development and maintenance of project tracking systems, dashboards, and operational reporting tools

1. Maintain professionalism, confidentiality, and discretion regarding all organizational strategy, leadership discussions, and operational matters.
2. Perform additional duties and strategic support responsibilities as assigned by executive leadership or the Chief Human Resources Officer.

Supervisory Responsibility

May provide coordination and project oversight responsibilities for assigned initiatives or teams. Direct supervisory responsibilities may vary based on organizational needs.

Managerial Responsibilities

Supports enterprise-wide strategic initiatives, organizational planning activities, and operational coordination efforts.

Education

• Bachelor’s degree in Healthcare Administration, Public Policy, Business Administration, Healthcare Management, or a related field required.
• Master’s degree in Healthcare Administration (MHA), Public Health (MPH), Business Administration (MBA), Public Policy, or Juris Doctor (JD) highly preferred.

Minimum Qualifications

• Minimum of 3–5 years of progressive experience in healthcare administration, strategic operations, project management, public policy, or community health leadership required.
• Experience working within a Federally Qualified Health Center (FQHC), community health organization, healthcare system, or mission-driven nonprofit strongly preferred.
• Demonstrated experience managing multiple complex projects, competing priorities, and cross-functional initiatives.
• Strong knowledge of healthcare operations, organizational strategy, community health initiatives, and healthcare policy preferred.
• Experience supporting executive leadership, strategic planning, operational reporting, and stakeholder engagement activities preferred.
• Strong organizational, communication, facilitation, and relationship management skills required.
• Ability to maintain confidentiality, professionalism, and sound judgment in handling sensitive organizational information.

Work Environment

Standard office environment with routine use of computers, phones, and office equipment.

Physical and Mental Demands

Includes sedentary work, frequent computer use, multitasking, frequent communication, ability to manage interruptions, adjust priorities, and perform basic physical office tasks including light lifting (up to 25lbs).

Language Skills

Ability to read, interpret, and communicate written and verbal instructions effectively with employees, candidates, and stakeholders.

Compliance

Must comply with Greater Baden Medical Services policies, compliance standards, and Code of Conduct.

Travel

Must be able to travel between GBMS locations as needed.