Resident Service Coordinator

Job Opportunity At Copa Health

At Copa Health, we are committed to people first, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why join Copa Health? At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you'll receive:

• Competitive salary and comprehensive benefits package
• Personalized health coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and vision coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness program, including access to mental health resources
• Tuition reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable medical, dental, and vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee assistance program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting pay: $20.61 DOE

Who We're Looking For

We're seeking full-time resident service coordinators that empower lives by identifying the needs of residents and utilizing community resources to meet those needs, while strengthening residents' support networks to enable them to live independently and enhance their quality of life. The goal of the RSC program is the self-actualization of residents. Resident service coordinators work in conjunction with the property manager to support a mutually respectful, collaborative relationship. Key responsibilities include:

• Establish links to community agencies and service providers.
• Develop resource directories.
• Provide basic case management and referral services.
• Monitor the ongoing provision of services from outside agencies.
• Distribute consumer information often available free from organizations such as state and local agencies, the American Association of Retired Persons, the National Council on Aging, senior centers, legal services offices, and the services or programs themselves (such as Social Security, Medicare, and AHCCCS).
• Help resident groups with activities and community issues.

Qualifications:

• High school diploma or equivalent and a minimum of one year of experience as a resident services coordinator, peer support specialist, or similar role.
• Peer support certificate highly preferred.
• Bilingual (English/Spanish) preferred.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.

Copa Health is an equal opportunity employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-employment criminal background and drug testing required. EOE. Sign on and retention incentives are subject to change.