Compliance Coordinator

Description

Job Overview: As the Compliance Coordinator, you will be responsible for regularly touring the neighborhood's street by-street to inspect, document, photograph and issue all violations within the community. The position is based out of our Gilbert Corporate office and involves regular travel to the community in Tempe, AZ.

This position requires the use of a personal vehicle for business travel which is eligible for company mileage reimbursement at the current IRS approved rates.

Compensation: $22+ per hour, based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Inspect, research and document exterior modification projects throughout the residential community for conformity with prior written approvals and/or denied projects.
• Investigate and document unauthorized architectural modifications including processing homeowner notifications.
• Verifies all exterior modification projects are completed as submitted and/or removed per the Architectural Committee directives.
• Monitor the community and issue violations to ensure residents are adhering to the maintenance requirements per governing documents.
• Process all parking violations for parking enforcement, including reports provided by a third-party company.
• Investigate and process parking variances in a timely manner.
• Compliance is on a 14-day rotation; manage rotation to ensure escalation is completed in a timely manner.
• Inspect all common areas, including all four pools and fountains on a weekly basis to ensure. common area amenities are being maintained, and no work orders need to be issued.
• Resale inspections as needed
• Prework, check for modifications if any, open violations, check Zillow or online listing to review backyard of lot for any structures or unapproved modifications.
• Process violations, email homeowner list of violations for escrow, complete disclosure via Welcome link.
• Research and understanding of city, county, and municipal code requirements impact on community guidelines.
• Maintain up-to-date and organized records of inspection reports, violations, and other compliance-related data
• Office duties include but are not limited to: Upload violations into software, review/add notes, as necessary. Process violations to be emailed/mailed. Respond to resident inquiries via email and telephone.
• Smartwebs: Homeowners can respond through Software, respond in a timely manner to address homeowner responses

Skills and Qualifications:

• Exceptional interpersonal skills, enabling the ability to build strong relationships with colleagues, clients, and community members
• Excellent technology skills, including proficiency in Microsoft Office Suite and the ability to quickly learn new software and tools as needed
• Strong attention to detail and ability to spot violations or discrepancies
• Strong problem-solving and critical-thinking skills to identify and address compliance issues
• Able to work both independently and in a team environment

Education and Experience:

• Previous experience in compliance monitoring, property management, or related field (preferred)

Physical Requirements:

• Able to survey properties on foot as needed
• Able to work in various weather conditions (i.e. heat, cold, rain, wind, etc.)
• Must have a valid Driver's license

Work Location: Corporate Office, Gilbert, AZ; With regular travel to the community as needed.

Work Hours: Monday - Friday, approximately 10 hours per week with a flexible schedule. This role includes regular travel to the Tempe community to conduct compliance tours, with the remaining time spent at the Gilbert corporate office.

Travel Requirements: Regular use of personal vehicles is required. Eligible for mileage reimbursement at the current IRS approved rates.

Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io .

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io ; we will respond in accordance with Local Law 144, within 30 days.