Accounting Specialist

Job TitleClerical and Accounting SupportJob DescriptionProvides comprehensive clerical and accounting support to the department by assisting customers, preparing deposits, reconciling accounts, supporting financial processes, analyzing data, receipting payments, reviewing financial documents, distributing mail, and participating in special projects.Applicants are encouraged to apply promptly, as this posting may be taken down before the listed closing date once adequate candidate interest has been reached.Duties and Responsibilities1. Engage with college staff, faculty, students, and community members in a friendly, professional, and empathetic manner, ensuring their needs and concerns are addressed promptly and effectively2. Maintain clear and effective communication with customers through various channels, ensuring information is conveyed accurately and comprehensively3. Work collaboratively with team members and other departments to ensure a seamless customer experience and address any escalated issues.4. Stay updated on industry best practices and participate in ongoing training to enhance customer service skills and knowledge5. Accept and process payments through various methods and maintain accurate records of all transactions6. Adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the protection of customer payment information, including secure handling, processing, and storage of sensitive data7. Monitor and respond to departmental email and voicemail8. Process daily deposits, ensuring accuracy and compliance with financial procedures9. Support department specific duties (refunds, sponsorships, collections, payment plans, etc.)10. Balance and reconcile assigned accounts and/or funds; investigate and resolve discrepancies11. Provide support for month-end and year-end closing processes12. Gather and summarize data; conducts research and analyzes financial information13. Perform a variety of clerical duties, including drafting and managing correspondence, monitoring and replenishing office supplies, and maintaining accurate and organized records14. Assist with special projects and other duties as assignedMinimum Requirements and Preferred QualificationsG.E.D. or high school diploma and three years of relevant work experience; or a combination of work experience and education beyond high school totaling three yearsAdditional InformationAbility to communicate clearly and respectfully with a wide range of individuals to ensure positive customer experiences and productive internal collaborationCapable of exercising sound judgment in the handling of sensitive and confidential informationKnowledge of computers and software (Microsoft Word, Outlook, and Excel)Willing and capable of processing financial transactions, including handling cashDedicated to understanding and adhering to company policies and operational standardsExcellent organizational skills and attention to detailsTyping and data entry skillsWorking Conditions: Typical office environment; infrequently lifting and carrying items up to 10lbs.; infrequently twisting or bending at the waist or reaching overhead; infrequently traveling between buildings on campus, to other campuses; frequently listening to and talking with students, faculty, and other staff members in-person, email, instant messaging, or by telephone; frequently sitting at a desk or workstation using a computer display, keyboard, and mouse