Senior Human Resources Generalist

Senior Human Resources Generalist

Join our team as a Senior Human Resources Generalist. As a key member of the People Services team, you will serve as a trusted HR partner, advisor, and subject matter expert across a broad range of people programs and initiatives. This role combines hands-on HR execution with business partnership, helping employees and managers navigate HR programs, policies, and workplace challenges while identifying opportunities to improve processes, strengthen operations, and enhance the employee experience.

Working closely with leaders across People Services, Payroll, Talent Acquisition, and Shared Services, this role is ideal for an experienced HR professional who enjoys solving complex challenges, leading initiatives, influencing positive change, and serving as a trusted resource across the organization.

While this is not a formal people management role, it offers the opportunity to lead projects, contribute to the development of People Services programs, and grow as a senior partner within the function.

What You'll Be Doing

Employee Relations, Compliance & HR Partnership

• Serve as a trusted resource to employees, managers, and People Services team members, providing guidance on employee relations matters, workplace concerns, HR policies, and best practices.
• Interpret and apply federal, state, and local employment regulations while balancing compliance requirements with practical business needs.
• Participate in annual compliance activities, including KPFF's Affirmative Action Plan, EEO filings, and other required federal and state reporting.
• Monitor changes in employment laws and regulations and recommend policy, process, and communication updates to ensure ongoing compliance.
• Partner with People Services leadership on policy development, investigations, documentation, and risk mitigation efforts.
• Collaborate with Talent Acquisition and People Services leadership to maintain job descriptions, policies, and HR programs that support compliance and organizational goals.

Benefits, Leave Administration & HR Programs

• Serve as a subject matter expert on benefits and leave programs, partnering closely with employees, vendors, and internal stakeholders to ensure a positive employee experience.
• Provide guidance and support related to benefit plans, leave administration, eligibility, enrollments, and program policies.
• Respond to employee questions and resolve complex benefits and leave issues with professionalism, empathy, and attention to detail.
• Coordinate and support annual Open Enrollment activities, including employee communications, system updates, and program administration.
• Partner with the Leaves Specialist and other People Services team members to ensure consistent administration of leave programs across multiple states.
• Maintain accurate HRIS records and support ongoing audits and reporting related to benefits, leaves, and compliance requirements.
• Identify opportunities to improve processes, communications, and employee understanding of benefit and leave programs.

HR Operations, Analytics & Organizational Effectiveness

• Leverage HR data, reporting, and insights to support decision-making, identify trends, and improve People Services programs and processes.
• Support compensation initiatives, including salary benchmarking, market surveys, and compensation analysis.
• Ensure HR data integrity through audits, reporting reviews, and collaboration with Payroll and Benefits partners.
• Partner with Payroll, Benefits, and Talent Acquisition to improve workflows, streamline processes, and create scalable solutions that enhance the employee experience.
• Contribute to projects and initiatives that strengthen People Services programs, processes, and organizational effectiveness.

Collaboration, Communication & Continuous Improvement

• Partner closely with Payroll, Benefits, Talent Acquisition, and People Services team members to deliver a consistent and positive employee experience.
• Build strong working relationships across the organization and serve as a collaborative partner to employees, managers, and internal stakeholders.
• Contribute to a culture of continuous improvement by bringing forward ideas, solving problems, and helping the team scale effectively as the organization grows.
• Develop practical resources, training materials, and communications that help employees and managers navigate HR programs and processes with confidence.
• Support the implementation of new programs, tools, and process improvements through collaboration, communication, and change management.
• Share knowledge, best practices, and subject matter expertise across the People Services team.

Qualifications

• 10+ years of progressive Human Resources experience supporting a broad range of HR disciplines.
• Strong experience in employee relations, HR compliance, policy interpretation, benefits administration, leave management, and HR operations.
• Demonstrated ability to lead projects, influence stakeholders, and drive process improvements across functions.
• Experience participating in salary surveys, market benchmarking, or related compensation initiatives preferred.
• Advanced HRIS experience required; Paycom experience strongly preferred.
• Proven ability to balance strategic thinking with hands-on execution.
• Strong business partnership, communication, and relationship-building skills.
• Ability to navigate complex situations with professionalism, sound judgment, and discretion.

Physical Demands and Work Environment:

• Duties are typically performed in a normal office environment while sitting at a desk.
• Ability to actively engage with a computer for several hours per day and communicate over the telephone or virtual meeting platforms.
• May occasionally need to lift items up to 15 lbs.
• Work in downtown Seattle office 5 days/week, with flexible work hours between 7 am and 5 pm

Additional Information

Culture and Benefits:

At KPFF, we're not just coworkers; we're a vibrant community fueled by collaborative creativity, offering you the stage to leave a lasting mark through:

• Impact: Your work elevates the employee experience and ensures scalable, compliant operations.
• Autonomy + Support: Enjoy independence within a stable environment and collaborative team.
• Growth: Experience learning opportunities and the freedom to engineer better processes and solutions.
• Community: Be part of a purpose-driven firm that invests in people and the communities we serve.

Benefits:

We are passionate about supporting our employees through flexible and comprehensive Benefits:

• 401(k) retirement savings plan with employer contribution
• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA) with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Life insurance
• KPFF Paid Family Leave
• Short-term and Long-term disability insurance
• Paid Holidays (including two Floating Holidays)
• Paid Time Off (vacation, sick, jury duty)
• Subsidized ORCA bus/transit pass

Compensation:

The base salary for this role is competitive and will be determined based on the candidate's experience, education, and skills. The expected range for a qualified candidate with at least 10 years of experience is $105,000 – $120,000 . Additionally, we offer performance-based bonuses to recognize and reward outstanding contributions in each Reporting Center. During the interview process, we'll address any questions you may have about the overall compensation package and benefits.

Work Authorization

This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now or in the future.