Automotive Loaner Desk Coordinator

Job Description

Job Description

Description: Automotive Loaner Desk Coordinator $20 - $22 Per Hour | Customer-Focused Role
We’re looking for a detail-oriented, customer-focused professional to manage our Service Loaner Desk. This is a key position responsible for keeping customers on the road while their vehicles are being serviced.
If you enjoy working with people, staying organized, and being part of a fast-paced environment, this is a great opportunity to build a long-term career in the automotive industry.
What You’ll Do

• Manage the loaner vehicle process from check-out to return
• Greet customers and deliver a professional, seamless experience
• Verify driver’s license, insurance, and required documentation
• Maintain accurate records of loaner agreements and vehicle availability
• Inspect vehicles before and after use for condition and cleanliness
• Keep the loaner fleet organized, clean, and ready for customers
• Handle customer questions and resolve issues quickly and professionally

What We’re Looking For

• Strong customer service and communication skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable interacting with customers face-to-face
• Basic computer skills and the ability to learn dealership systems
• Positive attitude and team-oriented mindset
• Bilingual is a plus

• Valid driver’s license with a clean driving record
• Ability to pass a background check and drug screening
• Authorized to work in the United States

Why Join Us

• Stable, customer-focused role in a growing dealership
• Opportunity to build a career in automotive service
• Clear path for growth into other dealership roles
• Team environment that values efficiency, organization, and customer experience