Quality Control (QC) Supervisor

QC Supervisor

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Role Overview:

The QC Supervisor will be a member of the Quality Team, reporting to the Quality Director. This position will be responsible for leading the QC team over two production facilities, ensuring smooth and effective inspection activities, product quality and compliance.

Key Responsibilities:

• Manage a team of quality inspectors performing quality inspection and control services over two production facilities.
• Supervise daily inspection activities, ensuring compliance with processes and requirements and timely completion of inspections.
• Lead containment activities for nonconforming materials and ensure timely disposition through established quality processes.
• Coordinate with Production, Engineering, Inventory teams to understand priorities, changes and QC support needs.
• Manage work and shift schedule, work with the Lead Inspectors to ensure effective assigning and prioritization of quality inspectors' workload.
• Support calibration activities to ensure inspection and test equipment remain compliant.
• Monitor QC KPIs Final & Incoming Inspection NCR Trends, Quality Escapes, First Pass Yield (FPY) and drive corrective actions with the QC team.
• Lead QC processes implementation and drive process and productivity improvements for QC activities.
• Perform coaching and training of quality inspectors to address process changes and quality escapes.

Requirements:

Basic (Required) Qualifications:

• High School Diploma or GED, technical degree preferred (Mechanical, Electrical, Manufacturing).
• 5+ years of quality control experience and 2+ years of supervisory experience in manufacturing or assembly (preferably Generator assembly, Electrical Systems or Heavy Equipment Manufacturing).
• Knowledge of incoming, in-process, final, and functional inspections processes.
• Experience working with cross-functional teams, including Production, Engineering, and Supply Chain, on daily demand planning and resolving quality issues.
• Experience interpreting engineering drawings, electrical schematics, bills of materials (BOMs), and work instructions.
• Experience investigating quality issues and participating in root cause analysis and corrective action activities.
• Experience with training, coaching, and developing quality inspectors.
• Computer Skills Word, Excel, MRP Systems, Databases
• Leadership, Communication and Problem-Solving skills.
• Physical/Work Environment Requirements: Ability to work in a manufacturing environment, ability to stand and walk for extended periods, ability to occasionally lift components, willingness to support multiple shifts as needed.

Preferred Qualifications:

• Have experience with the ISO 9001 and UL2200 standards and product traceability.
• Have experience with Internal Audit process.
• Have experience with generator manufacturing.
• Are familiar with Lean Manufacturing, Continuous Improvement and Six Sigma methodologies.

Benefits:

• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off Sick & Vacation Time
• Paid Holidays

ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.