Shift Manager

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Key Responsibilities Lead the experience: Handle and oversee crew schedules Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience with exceptional customer service Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards Take action first: Take measures around safety, security, inventory, and profitability Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant Be results oriented: Drive and expect a high level of performance from the team Qualifications Passion for helping and serving others (customers and fellow team members) Strong customer service and support focus The ability to communicate effectively and anticipate customer needs To provide solutions and make decisions in a fast-paced environment Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting contains general information about what it is like to work in a McDonald’s restaurant, but it is not a complete description of all duties of the job. People who work in a McDonald’s restaurant perform a number of different tasks every shift, and this posting does not list all of the essential functions of this job. #J-18808-Ljbffr