Associate Director Registered Nurse RN Emergency Services

Banner Health Emergency Services

Banner Health Emergency Services is proud to bring a new state-of-the-art freestanding emergency department to the Buckeye, AZ community. Opening in November 2026, this modern 14,500 square foot facility will feature 14 fully-equipped exam spaces, one dedicated trauma/treatment room, and comprehensive diagnostic services including x-ray, CT scan, and ultrasound. While patients will not be admitted at this location, the ED will work in close partnership with Banner Estrella Medical Center to ensure seamless continuity of care for our community.

This is a Full Time opportunity as a leader within our brand new Freestanding ED in Verrado, AZ.

Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

Position Summary

This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost effective patient care. Demonstrates clinical expertise and oversees the leadership of clinical, financial, and personnel management of the assigned areas.

Core Functions

• Manages and facilitates patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations of the unit to ensure smooth and efficient patient care management and resource utilization.
• Leads change by developing, implementing and evaluating quality and process improvement initiatives of the department in conjunction with the director. Seeks and utilizes input from staff and oversees change implementation. Ensures compliance with appropriate regulatory agencies.
• Facilitates communication of system, regional, facility and department initiatives.
• Manages and develops the operational and capital budgets and use of associated resources.
• Assures the development of staff leadership through the design of effective shared leadership models and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development.
• Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning.
• Manages large single unit or multiple clinical units to ensure excellent patient care. Actively develops leadership of entry level nurse manager(s) while leading clinical improvement initiatives. Internal customers include patients, staff, and physicians. External customers include patient family.

Minimum Qualifications

BSN or MSN required for all new hires. BSN required for internal transfers/promotions within 6 months of transfer/promotion. Requires a current RN license in state of practice. Requires BLS certification. Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through two years of clinical management experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have the ability to practice skills according to department and professional standards and quality requirements. In LTC setting: Requires familiarity with Alzheimer's disease and developmental disabilities. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

Master's degree in nursing preferred. Additional related education and/or experience preferred.

EEO Statement:

Our organization supports a drug-free work environment.

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