Quality Engineer - Site Call Management

Quality Engineer – Site Call Management

Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Position Summary:

This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports.

Key Accountabilities:

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements:

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor's degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications:

• Good knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines
• Familiar with plant operations and equipment
• Knowledge of Rolls-Royce Solutions components and products
• Strong knowledge of internal combustion engine performance requirements
• Working knowledge of gauge and test equipment
• Strong knowledge of geometric tolerating and related gauges
• Self-starter possessing strong initiative and teamwork

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.