Student Account Specialist

Position Overview: This position will assist the Student Accounts and Financial Aid Departments with the tracking, billing and placing out of school balances with third party collection agencies in accordance to regulations. The Student Accounts Specialist provides support by processing student refunds, miscellaneous account charges and reports for current and separated students.

Essential Duties:

• Review accounts and send monthly billing statements
• Communicate with former students by researching and working with various departments and gathering necessary information
• Review, monitor, and assign outstanding balances to third-party collection agencies
• Generate and review student files for billing file preparation
• Perform miscellaneous data entry, including stipends and account charges
• Assist with refund processing, including pulling, reviewing, and issuing refunds as backup support
• Review and respond to student readmission inquiries
• Run late fee assessments and apply account holds as needed
• Other duties as assigned

Qualifications:

• Strong attention to detail
• Strong written and verbal communication
• Ability to manage multiple tasks and deadlines
• Proficient in Microsoft Office

Education & Experience:

• Bachelor Degree: Required
• Student Accounts experience: Preferred

Supplemental Information:

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.


However, CSP is an institution of the LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets.


The mission of Concordia University, St Paul, a university of The Lutheran Church- Missouri Synod, is to prepare students for thoughtful and informed living, for dedicated service to God and humanity, and for enlightened care of God's creation, all within the context of the Christian gospel. This mission is rooted in academic excellence and Christian vocation.

The vision of Concordia University, Saint Paul, is to be acknowledged as the leading Lutheran university offering exceptional opportunities for students from all backgrounds who seek relevant career preparation and a challenging academic experience coupled with the insights of Lutheran theology.

Promise to Students - Concordia University, Saint Paul, empowers you to discover and engage your purpose for life, career and service, in a dynamic, multicultural, urban environment, where Christ is honored, all are welcome, and Lutheran convictions inform intellectual inquiry and academic pursuits.

Concordia University owns a 41-acre campus just West of Downtown St. Paul with easy access to light-rail and bus transportation. Only blocks away from popular Summit and Grand Avenues, restaurants, shopping, and cultural activities abound. Concordia is known to have one of the most racially and ethnically diverse university student bodies in the state of Minnesota.

CSP prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at


Feel free to contact Cassidy Leininger - View email address on click.appcast.io, with any questions

Pay Range: $50,000 - $55,000 per year