Food and Beverage Assistant Manager - Loews Hotels Universal Orlando

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?* We offer excellent benefits and perks including one free meal per shift and free theme park access.* We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.* We embrace diversity at our core and offer the opportunity for all team members to reach their potential.* We invest in training and development opportunities for all team members.* We promote social responsibility by being a good neighbor in the community.* We care for you, just as we care for others.Qualifications:* Minimum two to five years progressive food & beverage leadership experience, in hotel/resort environment or an upscale free-standing restaurant required.* Thorough understanding of food safety, inventory control, meal planning and staff supervision in food service operations.* Knowledge of beverage selection, including wine, beer, and liquor preferred* Proficient in using POS software and Microsoft Office Suite.* Proven experience working in high-volume Food and Beverage operations preferred.* Strong organizational skills.* Excellent guest service skills.* Must be able to withstand outdoor elements for long periods of time* Ability to communicate effectively in English verbally and written with team members, leaders and guests required.* Must be able to work a flexible schedule, nights, weekends and holidays as required.Job Specifics* Greets and seats guests as needed and ensure total guest satisfaction* Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies* Provides floor coverage as needed* Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary* Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies* Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management* Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales* Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation* Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required* Directs staff towards the goals of the Loews Corporation as defined by management* Ensures proper handling of guest checks and payment transactions* Intercedes and/or fills in for employees should need occur* Trains or supervises the training of all department employees* Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance* Is polite, friendly, and helpful to the guests, management and fellow employees* Attends all appropriate hotel meetings and training sessions* Maintains cleanliness and excellent condition of equipment and work area* Executes emergency procedures in accordance with hotel standards* Complies with safety regulations and procedures* Complies with hotel policies and rules* Recycles whenever possible* Remains current with hotel information and changes* Complies with hotel uniform and grooming standards* Other duties as assigned