Product Manager - Hybrid
$50 - $80 per hourSmart IMS Inc
Job Title: Product Manager - Hybrid
Duration (Contract): ---
Client Location: Austin, TX
Location Preference: Hybrid
Job Description:
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The successful candidate will be responsible for managing product features, client journeys and application platforms used to assess the validity of client logins:
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Build a feature/product/channel roadmap to articulate and drive the priorities of the group
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Lead product discovery activities and work with UX, tech, business partners to design experiments to hone solutions
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Create and define product stories with acceptance criteria based on client need, and is responsible for working with the tech team for successful delivery of the stories
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Develop a deep understanding of our customers, leveraging data on your feature/product/channel, existing studies, and/or working with our research teams to create new studies or experiments
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Interact with vendors to obtain support for various platforms. Work with them to upgrade the products and help them with their product roadmaps
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Explore, evaluate, and propose technologies and techniques that fit the needs of the various channels
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Identify risks in current & proposed solutions; recommend resolutions, controls, or mitigation strategies; implement and monitor controls; escalate visibility of risks/gaps as appropriate
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Work with technology partners and vendors to create authentication techniques
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Work with channel partners and other product managers to create and implement online identity management and authentication processes and systems
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Have a passion for creating easy to use, understand and accept experiences
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Create a release plan in coordination with the scrum team and other lines of business
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Create reporting on KBIs and production support metrics and monitor performance
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Build trusted relationships through clear and consistent communication with myriad stakeholders in upstream and downstream roles
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Provide first-line support to various internal stakeholders (tech support and account/trading service) and sales staff in answering client questions and resolving client escalations
Required Skills, Experiences, Education and Competencies:
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Bachelor s degree in computer science, engineering, or business
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Prior product management experience with online security, authentication, fraud, and/or digital identity
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Strong communication and presentation skills
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Superior analytical ability with attention to detail
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Ability to influence and drive outcomes
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Documented experience in agile product development
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Experience with user testing and competitive intelligence
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Experience with the Financial Services industry
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The ideal candidate will have a strong interest/passion for our industry
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Comfortable dealing with ambiguity
The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
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