Accounts Receivable and Collections Specialist

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a Collections/Accounts Receivable Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

***Before applying, please know that this position is currently at our Newnan location. However; within 12 to 18 months, the job will be moved to our NEW upcoming Villa Rica location and all employees will report to the new location once ready. Please consider this when submitting your resume.

Job Description:

We are looking for an Accounts Receivable and Collections Specialist. This person will be responsible for reaching out to customers collecting on unpaid invoices. You will be working directly with our customers, insurance adjusters, vendors and subcontractors. You will be responsible for all aspects of collections and resolving customer billing problems to reduce the number of outstanding accounts receivables.

Responsibilities:

Calling customers to obtain payments

Posting customer payments by recording checks, and credit card transactions

Updating receivables by totaling unpaid invoices

Maintaining records of invoices, debits, and credits

Resolving collections by examining customer payment plans and payment history

Keeping organized and detailed documentation of all correspondence with customers

Handling customer disputes in regards to payments or invoicing

Handling all Liens and documentation of such records

Reporting monthly statements

Qualifications:

1+ years of high volume collections experience

Moderate/Advanced experience with Microsoft Office

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.