CX Strategy & Insights Lead
Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is seeking a seasoned US Employer CX & Innovation Lead to own measurement and insights for USE Customer Experience. You will connect customer, operational, digital, service, and financial data to demonstrate CX value and translate insights into executive reports and recommendations that shape priorities. Responsibilities include managing the USE CX scorecard, dashboards, and health sense value realization, plus collaborating with product and #J-18808-Ljbffr Cigna Healthcare
Vacancy posted 3 days ago
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