Department Manager — Customer Experience Leader
The Paper Store
The Paper Store in Canton, MA is seeking a Department Manager responsible for delivering exceptional customer service and achieving sales goals. The ideal candidate will lead a dynamic team, ensuring a unique shopping experience through effective service strategies. Key aspects of the role include training staff, maintaining operational efficiencies, and building customer loyalty. Candidates should have previous retail experience and strong leadership skills. #J-18808-Ljbffr The Paper Store
- A leading arts and crafts retailer in Westwood, MA is seeking a Store Manager to oversee retail operations and ensure a customer-centric shopping experience. Key responsibilities include leading the team, managing inventory and store compliance, and providing excellent...SuggestedNight shift
$27.51 - $38 per hour
...to the co‑workers on the shop floor to secure a consistent customer experience and operation in the Cash Lanes, Click and Collect, Home Delivery... ...of co‑workers. Creates individual development plans, manages resource planning, co‑worker relations issues and performance...SuggestedHourly payFull timeWork experience placement- IKEA USA in Stoughton, MA is seeking a Customer Care Team Lead to coach floor associates across Cash Lanes, Click and Collect, Home Delivery... ...and Car Loading, ensuring a consistent, high-quality customer experience. You will hire, onboard and develop co-workers, monitor wait...SuggestedFull time
- IKEA is seeking a Customer Care Team Lead to coach co-workers on the shop floor across the Cash Lanes, Click and Collect, Home Delivery... ...Handout and Car Loading areas, ensuring a consistent customer experience. You will develop staff, oversee onboarding, monitor KPI...Suggested
- ...Department Manager (Stores) NORWOOD, MA (434 Walpole Street) POSITION SUMMARY: The Department Manager is responsible for providing an exceptional customer experience by preparing and ensuring the freshest quality product. Deli Sales Managers achieve this through...SuggestedFlexible hours
$22 per hour
...supporting the reception team to ensure outstanding client and patient experiences. Key Responsibilities Client Service & Communication Answer... ...Foster a culture of accountability, teamwork, and exceptional customer service What Skills & Experience Should You Have? High school...Hourly payFull timeMonday to FridayFlexible hoursWeekend work- ...always been bringing our customers a constant stream of... ...treasure hunt experience. As Part Of Our Team,... ...when functioning as the Manager on Duty. Area Supervisors... ...Associates, and other leaders with respect. Demonstrates... ...for merchandising of department including the back stock...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shift
$18 per hour
...Operations, Area Supervisors and General Managers all began as crew!!! We provide... ...grow with us. We are hiring Department Managers with full time... ...lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also...Full timeLocal areaFlexible hoursShift workNight shiftDay shift$18 - $22 per hour
...Delivery Coordinator in Stoughton, MA, to schedule furniture deliveries and provide customer service. The position offers a competitive hourly rate between $18 and $22 based on experience. The ideal candidate will excel in customer service, demonstrate strong...Hourly payFull time$108.8k - $134.4k
Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. You will drive customer... ...collaboration across teams and a deep understanding of customer experience, particularly within SaaS. The annual salary range is $1...- Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on... ...candidate will lead a team of Customer Success Managers to deliver measurable outcomes and... ...customer lifecycle. With over 8 years of experience in high growth SaaS environments, the applicant...Remote jobFlexible hours
- ...Digital Strategy & Cust Exp to direct the digital product and customer experience organization in Boston. This role will enhance customer... ...technical background in digital solutions, and a proven ability to manage complex, multi-disciplined teams. The role offers a generous...
- Iberdrola SA seeks a VP of Digital Strategy & Customer Experience in Boston, Massachusetts. The role involves leading the digital product... ...ideal candidate will possess strong analytical and project management skills, along with a minimum of 15 years of experience in digital...
$21 per hour
...a Coffee Specialist/Sales Associate to join their team in Boston, MA. In this role, you'll engage with customers, guide them to discover their ideal coffee experience, and foster a supportive atmosphere that emphasizes collaboration and personal growth. The ideal candidate...Hourly pay$219k - $274k
AVANGRID Inc. is seeking a VP - Digital Strategy & Customer Experience in Boston, MA to lead digital transformation initiatives. This role involves overseeing digital products, enhancing customer experiences, and implementing best practices across the organization. The...- IKEA Gruppe in the United States seeks a Customer Relations team lead to coach frontline colleagues across cash lanes, Click and Collect... ..., service-minded team that delivers a memorable shopping experience. You will monitor performance, drive improvements, onboard new...
$23.1 per hour
..., 02026 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve... ...and store initiatives. Role Responsibilities Customer Experience Acts as a brand representative to promote a positive...Local areaFlexible hoursNight shift- ...Boston is seeking a Selling and Support Captain to advocate for customers and lead colleagues in providing exceptional service. This... ...commitment to customer satisfaction. Ideal candidates will have retail experience and a high school diploma or equivalent. Employees enjoy...Full time
- Stop & Shop is seeking a motivated Customer Service Manager in Quincy, Massachusetts, to oversee daily operations of the Customer Service departments. The ideal candidate will have 1-3 years of supervisory experience in retail grocery and a passion for delivering exceptional...Local area
- Tecovas is seeking a Full-Time Assistant Store Manager in Dedham, Massachusetts, to deliver an exceptional customer experience for boot buyers. This role focuses on leadership, team development, and operations management to create a thriving store environment. The ideal...Full time
- Anthropologie in Boston is seeking a Key Holder to support the store leadership team in delivering a customer-centric experience, driving sales, and ensuring daily processes run smoothly. You will become an expert in operating procedures and mentor the associate team to...Flexible hoursNight shift
$15.75 per hour
Ocean State Job Lot is looking for a Retail Customer Service Store Specialist in Rockland, MA. This part-time position involves handling... ...point-of-sale transactions, ensuring a positive shopping experience while maintaining store standards. The ideal candidate will possess...Hourly payPart timeFlexible hours- ...Black and Woman owned dispensary. You will provide best-in-class customer service, oversee day-to-day operations, and train team members... ...knowledge. The ideal candidate will have previous supervisory experience and a strong understanding of cannabis industry regulations. A...
- ...savings bank, is seeking an AVP/Branch Manager for its Randolph, MA location. The role... ...growth and profitability. You will manage customer relationships, ensure regulatory compliance... ...with a view toward exceptional customer experience. #J-18808-Ljbffr Bank of Canton
- ...The GSS will be responsible for providing an excellent shopping experience, coaching employees, and ensuring store policies are followed. Candidates should be flexible with their hours and able to manage various responsibilities while maintaining a positive environment...Flexible hours
- ...and inspiring store environment Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele Supports the Store Manager in curating events and experiences that are reflective of the interests of...Local areaFlexible hoursNight shift
$27 - $28 per hour
..., 02210 United States Role Summary The Service and Styling Manager directs the service, selling, and styling to achieve an engaging... ...store operations and visual needs. Role Responsibilities Customer Experience Leads by example in providing extraordinary service where...Local areaFlexible hoursNight shift- ...Global Partners Inc. in Massachusetts is seeking a Guest Service Supervisor to enhance the guest experience and lead store operations. The ideal candidate will possess exceptional guest service skills and a focus on relationship building. Responsibilities include supervising...Flexible hours
- ...merchandising for assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader. You will contribute to leadership development, maintain pricing accuracy, manage schedules, support training, and uphold safety standards while promoting...
- ...Shop in Norwood, Massachusetts is seeking a Part Time Closer to join their management team. This role is designed for individuals focused on customer success and the overall shopping experience. Part Time Closers help implement high food safety standards and create a welcoming...Part time
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