Security Operations Associate

Security Operations Associate

The Security Operations Associate supports daily physical security operations while delivering a high level of customer service to employees, visitors, and stakeholders. This role is responsible for front-facing security functions including all physical security support as needed, documentation management, and badging services, while also assisting with general site security tasks.

The ideal candidate is professional, detail-oriented, and customer-focused, with strong communication skills and a commitment to maintaining a safe and secure environment. The ability to operate in a fast-paced, dynamic setting are required.

Responsibilities:

• Assist with employee and contractor badge creation, activation, and deactivation
• Assist with maintaining accurate records of badge issuance and access levels
• Implement and maintain a culture of customer service excellence while enforcing security policies
• Ensure adherence to company security policies and procedures
• Assist in developing security training
• Maintain organized and accurate documentation of security activities
• Support audits and inspections as required

Qualifications:

• High school diploma or equivalent required.
• Ability to work in a fast-paced, dynamic environment.
• English language proficiency.

Preferred Skills:

• Ability to handle sensitive information with discretion.
• Strong interpersonal and communication skills.
• Ability to de-escalate and diffuse situations professionally.
• Basic computer skills for reporting and access systems.

Work Environment:

This role will require working both indoors and outdoors, including extended periods outside depending on operational needs.

Physical Demands:

Ability to stand or sit for extended periods as required.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company's success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office