Sales Associate

Overview Five Below is seeking part-time Sales Associates to deliver outstanding customer service, drive sales, and maintain an organized, well-stocked store. The role emphasizes excellent people and sales skills, attention to detail in merchandising, and seamless checkout experiences at the register. Responsibilities Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. Qualifications At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on-the-job training Essential Job Functions Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet Frequently ascend/descend ladders to retrieve and put away stock Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers and team members in person or by telephone Frequently move across the sales floor to assist customers and retrieve/put away merchandise Work a flexible schedule including day, evening, weekends, and potentially overnight shifts and travel as required Identify and discern information regarding merchandise layouts, associate schedules, and standard operating procedures Remain in a stationary, upright position for extended periods as needed Position Type: Hourly Position Starting At: $14.00 #J-18808-Ljbffr Dormont Manufacturing Co