Data Operations Associate

Data Operations Associate

Autura develops innovative software solutions that power the towing and recovery industry, serving towing companies, government agencies, and impound operators. From dispatch and impound management to payments and lien processing, its technology helps streamline operations and keep communities moving.

We are seeking a motivated, detail-oriented Data Operations Associate to join our growing Data Operations team in an entry-level role. You'll play an important part in ensuring accurate, reliable data and configurations for customers transitioning to Autura's TOPS and ARIES platforms. Working closely with the Data Operations Engineer, you'll support customer data migrations, execute and troubleshoot SQL processes, maintain system configurations, and investigate data discrepancies. This is an exciting opportunity with a defined growth path into Data Operations Engineer.

Best-in-Class Benefits and Culture:

We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation of $65,000 to $75,000 annually depending on experience, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To thrive/succeed as the Data Operations Associate, you should have:

• Strong working knowledge of SQL, including writing and troubleshooting queries, manipulating data, and performing data validation.
• Proficiency with spreadsheets, including lookups, filters, pivot tables, and cleaning unstructured or inconsistent data.
• Strong attention to detail, analytical thinking, and a commitment to validating work before implementing changes.
• Clear written communication, problem-solving abilities, and the confidence to ask questions and seek clarification when needed.
• Experience with production relational databases, particularly MySQL or Microsoft SQL Server, is a plus.
• Exposure to data migration, ETL processes, data mapping, or working with CSV and JSON files is preferred.
• Familiarity with database management tools, internal operations platforms, or basic automation is beneficial; recent graduates, bootcamp graduates, and career changers is a plus.

Your responsibilities as the Data Operations Associate will include:

• Execute and troubleshoot SQL processes for data cleansing, validation, reconciliation, and routine updates.
• Support customer data migrations, including extraction, formatting, mapping, and validation of data from various sources.
• Work through the daily Data Operations queue, investigating data discrepancies, troubleshooting issues, and escalating complex problems when necessary.
• Configure and maintain customer settings in both TOPS and ARIES, including routine configuration changes, bulk updates, and data corrections.
• Document SQL processes, configuration procedures, data mappings, and troubleshooting steps to build out the team's playbook.
• Partner with Implementation and Support teams during customer onboarding and go-lives to ensure accurate data and configurations across both platforms.

Ready to turn your technical skills and curiosity into a rewarding career? Join a growing team where you can make an impact, expand your data expertise, and build a clear path toward becoming a Data Operations Engineer.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate that the application window will close in 60 days.