Content Specialist

• Location: San Francisco, California
• Type: Contract
• Job #104430

Role: Content Specialist

Duration: 6+ month

Type : Contract

Expected hours per week (must include "per week"): 40

Location: Remote

Rate: $53.00 per hour W2


Seeking a Content Specialist (Hotels)
About the Job Client was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.


The Community You Will
Join Client is seeking a detail-oriented and adaptable Content Specialist, on a contract basis, to join the Media Ops team within the Scaled Ops Department. This specialized team encompasses a broad spectrum of creative disciplines, including copywriting and merchandising, dedicated to onboarding hotel partners with quality and efficiency.


The Difference You Will Make
The Content Specialist will work closely with the Content Ops Lead and the wider Media Ops team to build and quality-check content for hotel property pages. Partner connectivity varies from hotel group to hotel group. You'll adapt to each partner's setup, develop deep working knowledge of their requirements, and help the team anticipate needs rather than react to them. This role is essential to scaling Hotels content without sacrificing the quality bar set by Media Ops.


The ideal applicant is detail-oriented, comfortable juggling multiple workstreams, and motivated to learn quickly across a rotating set of partner setups. A collaborative attitude, adaptability, and comfort with AI-assisted tools are essential qualities.


Responsibilities
Adapt workflow to each partner's connectivity setup - operating as a quality checker where content integrations exist, and executing full builds where they don't
Build working knowledge of each partner's setup to anticipate requirements ahead of time
Surface recurring blockers, content gaps, and partner-specific quirks back to the Content Ops Lead on a regular basis
Manage multiple property builds simultaneously while maintaining attention to detail
Build out room-level content for hotel property pages, following the structure and quality standards established by the Media Ops team
Use AI prompts to draft, refine, and iterate on room descriptions and supporting copy, with human review for accuracy and tone
Tag and organize photography at the property and room level
Foster a collaborative and positive work environment to promote teamwork and productivity


*EST preferred


Skills: Requirements & Skills
2+ years of experience in content production, editorial, marketing, hospitality, or a related field
Strong written English with a solid grasp of grammar, spelling, usage, and punctuation
Comfort with AI-assisted writing tools and a willingness to learn prompting techniques to draft and refine copy
Highly organized; able to manage structured workflows and juggle multiple projects against deadlines
Detail-oriented with the ability to spot inconsistencies in copy and imagery
Basic comfort with photo organization and tagging
Proficient in Google Suite applications; experience with Airtable, Salesforce, or other content management tools is a plus
Hospitality, travel, or e-commerce experience preferred but not required
Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience


Benefits: 80 hours paid time off, medical insurance contributions, dental vision and our 401k retirement savings plan


#INDPRO


#LI-MC1