4233 - Security Supervisor

Security Site Supervisor Under the direction of the Security Manager and Security Director, the Security Site Supervisor will play a critical role in ensuring the safety, security, and compliance of the NTT Data Center physical infrastructure, equipment, and personnel. Duties and Responsibilities Supervises daily operations for a team of Security Officers; includes planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership. Identifies and attracts talent by partnering in the recruitment process, assessing qualifications, interviewing candidates, and hiring individuals. Contributes and supports the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and personnel. Coaches and guides Security staff by modeling professional conduct, adhering to security policies and safety regulations, and overseeing the team’s performance management. Processes quarterly promotions with collaboration with regional managers and site managers. Guides team members on unique client requirements and maintains client relationships. Monitors security operations at all times during shift to ensure data center and surrounding property are secured. Manages security compliance through audits in coordination with internal and external stakeholders. Coordinates Security vendor onboarding training in partnership with Deployment Services and Critical Facilities Operations. Acts as first point of contact during security incidents, conducts investigations, gathers evidence, and prepares incident reports. Administers operation of security related systems on shift, such as access control, CCTV, digital video recording, photo badging, etc. Prepares and reviews periodic security reports to clients and internal leadership. Organizes and conducts predefined actions in emergencies, renders first aid during events such as fire, work accidents, and illness. Manages procurement of essential equipment spares and office supplies, maintaining inventory levels. Recommends improvements to record‑keeping software to capture accurate security officer activities. Ensures all Security Officers on shift meet dress code and Uniform Standards. Performs other duties as assigned; regular, predictable attendance essential. Knowledge, Skills, and Abilities Experience with security process and leadership, preferably in a data center or critical infrastructure environment. Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures. Familiarity with regulatory requirements such as SOC 2, PCI DSS, HIPAA, and OSHA safety rules. Leadership skills and ability to motivate and manage a team effectively. Analytical and problem‑solving skills to identify and mitigate security risks and vulnerabilities. Strong communication skills, able to interact with stakeholders at all levels. Ability to function in stressful situations and make critical decisions calmly. Familiar with occupational hazards and safety rules. Education and Experience High School or GED required. 2-4 year degree or equivalent combination of work experience and occupational training/certifications. Prior law‑enforcement and/or military leadership experience preferred. Minimum 5-7 years of experience in a security position in law enforcement, industrial, commercial, or governmental security and loss prevention. Ability to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software. Internal candidates must have held a Security Officer L2 or L3, and/or Shipping and Receiving position, and held that position for 6 months. Must possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) within six months of commencing employment and maintain them throughout tenure. Physical Requirements Regularly moves equipment and other hardware up to 50 lbs. Frequently move inside and outside the data center/facility, including ascending/descending ladders and performing duties atop a raised platform. Position self in small spaces, operate computer and peripherals, and perform work during U.S. business hours to support a 24/7 organization. Perform close visual work on a computer terminal, requiring dexterity of hands and fingers. Work may involve varying temperatures, loud noises, unpleasant fumes, and hazardous work environments. Work Conditions and Other Requirements Occasional travel to other data center locations. Exposure to all types of weather conditions and hazardous environments. Must pass background check and drug test. Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on‑call support. Valid driver’s license required for onsite leaders with direct reports. Must participate in Bring Your Own Device (BYOD) program and be able to use a smart mobile device with cellular connectivity. Must carry a cell phone during assigned shift and in emergency situations. CPR/First Aid Certification preferred, or can be obtained while working for NTT. Compensation and Benefits Hourly base salary $87,100-$124,400, eligible for overtime pay in accordance with local state and federal requirements. All full‑time employees eligible for annual bonus depending on performance. Employees receive paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan. Monthly stipend provided to cover expenses for personal mobile device usage. Equal Opportunity Employment NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. #J-18808-Ljbffr