Patient Financial Representative

Patient Financial RepresentativeAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.Position Details:Location: Remote (must reside in Florida)Status: Full-time, HourlyShift: 8:00 AM – 4:30 PMDays: Monday through FridayThis is a full-time remote position, and team members must reside in Florida.Responsibilities:Performs intermediate-level patient accounting functions including billing, collections, customer service, and cash applications. Responds to customer billing inquiries, posts payments, and documents patient account activity. Applies federal and state guidelines to collection efforts and interprets Explanation of Benefits (EOBs). Identifies payer-specific trends and implements billing guideline changes. Maintains supplies and tracks equipment maintenance.Specific Skills:Customer service skillsAdministrative and clerical skillsOrganizational skillsKnowledge of regulatory standards appropriate to positionMedical terminology uses and understandingWritten and verbal communication skillsWork with a teamComputer skills appropriate to positionCertifications and Licensures: None requiredEducation: Required High School or equivalentExperience:Required 2 years patient accounts or 2 years related fieldBayCare offers a competitive total reward package including:Benefits (Medical, Dental, Vision)Paid Time OffTuition Reimbursement401K Match and additional yearly contributionAnnual performance appraisals and team award bonusFamily resources and wellness opportunitiesCommunity perks and discountsAND the chance to be part of an amazing team and a great place to workEqual Opportunity Employer Veterans/Disabled