Patient Care Tech (PCT) - Med Surg Tele Unit - West Hospital

Mercy Health

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients' rooms, monitoring patients' health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

Education

• None

Licensure/Certification

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
• Must have completed one of the following: (required)
• Successful completion of nursing aide training program OR
• Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities

• Possesses problem-solving skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Training

EPIC Electronic Health Record (EHR) training (preferred)

Clinical Nursing Student – West Hospital

The Clinical Nursing Student provides direct patient care under the guidance of the Registered Nurse or designated healthcare professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. The Clinical Nursing Student role is designed to provide clinical experience and exposure through both job shadowing of the Registered Nurse (RN) and provision of care appropriate to scope and at the delegation of the RN.

Essential Functions

• Under direction of the RN, supports the nurse in the application of the nursing process.
• Works to develop critical thinking skills through collaboration with the RN to ensure quality patient care delivery.
• Seeks out educational opportunities related to nursing practice and critical thinking.
• Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
• Acts as liaison between patient and nurse to report changes or concerns to nurse.
• Provides high level customer service to all patients, patient's family, visitors and all employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Participates in patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition).
• Performs basic patient hygiene and care related to activities of daily living - assisting with ambulation and patient mobility, feeding, hydration and nutrition and bowel and bladder elimination.
• Utilizes clinical technology as applicable.
• Escalates concerns appropriately through appropriate chain of command.

Education

• HS/GED (required)
• Currently enrolled in a nursing program and has completed one clinical nursing course and one clinical rotation (required)

Required Licensing & Certifications

• BLS (preferred)

Experience

• Recent experience in acute care and/or long term care facility (preferred)

Skills & Abilities

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Infection prevention and transmission-based precautions
• Team dynamics
• Compassionate, relationship-based approach in care activities
• Accountability for completion of assigned tasks
• Critical thinking
• Advanced problem solving
• Understanding of nursing process
• Professionalism

Training

• Must have completed First Clinical Rotation as a Nursing Student
• EPIC Electronic Health Record (EHR) training (preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.