Scooper - Totem Lake $21.30 + avg. $10.04 tips!

Salt & Straw Ice Cream Scoopers

At Salt & Straw, we believe in making it countevery scoop and every guest interaction. We're hiring Scoopers to create memorable experiences. More than serving ice cream, Scoopers guide guests through our flavors, share ingredient stories, and create meaningful connections. If you love working with people, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality, we'd love to meet you.

What You'll Do

• Deliver exceptional customer service and create welcoming experiences for every guest
• Share flavor stories, offer samples, and help guests discover their next favorite scoop
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
• Greet guests, answer questions, and help guide the flow of the shop
• Accurately process transactions and assist with online and delivery orders
• Prepare products according to recipes and quality standards
• Restock ice cream, supplies, and retail products throughout the shift
• Maintain food safety, cleanliness, and organization standards across the shop
• Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly
• Work collaboratively with teammates to create a positive and supportive environment

Qualifications

We offer competitive pay, flexible scheduling, meaningful benefits, and opportunities to grow.

Financial Flexibility: Optional earned wage access and a 401(k) match after three monthseven for part-time Team Members

Health & Wellness: Medical, Dental, and Vision benefits may become available upon reaching eligibility requirements

Mental Health Support: Free, 24/7 access to licensed mental health professionals for Team Members and their families

Work-Life Balance: Flexible scheduling, paid sick time, paid parental leave, and paid voting time

Education & Growth: Up to $1,800 annually in Educational Assistance plus opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles

Team Discount: 30% off all the magic

First Dibs on Flavors before the public

Pet Insurance and additional wellness benefits

Flexible Spending Accounts, commuter benefits, and more

You're a Great Fit If You:

• Are 16+ years old
• Can work evenings, weekends, and holidays
• Can work at least 3 shifts per week, including 2 closing shifts
• Enjoy working with people and creating memorable guest experiences
• Have strong communication skills and a positive attitude
• Thrive in fast-paced environments and enjoy staying busy
• Work well as part of a team and support those around you
• Are curious, dependable, and eager to learn
• Have food service, retail, coffee, restaurant, hospitality, or customer service experience (preferred but not required)
• Are comfortable discussing flavors, offering samples, and engaging with guests

Ready to Scoop the Unbelievable? This is more than a job. It's a chance to build something that matters, with your hands, your heart, and a whole lot of ice cream.

Important Notes

• Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.
• Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.
• E-Verify Participation: We participate in E-Verify to confirm work authorization.

Our Values

• Create the Unbelievable
• Show Up Generously
• Act with Thoughtful Curiosity
• Share Human Kindness
• Make It Count

These values guide everything we dofrom the way we scoop, to how we show up for our guests, teammates, and communities.