Imaging Center Hospitality Associate

Imaging Center Hospitality Associate | Lansdowne, VA | Monday - Friday Evening Shift Fairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking an

Imaging Center Hospitality Associate

to join our team in Lansdowne, Virginia. Curious to know more about this role? Watch this video from one of our Imaging Center Hospitality Associates: Day in the Life of an Imaging Center Hospitality Associate As the first point of contact for our patients and their families, you’ll play a key role in ensuring a welcoming, seamless, and supportive experience. This position requires professionalism, empathy, attention to detail, and the ability to balance hospitality with accuracy in every interaction. You’ll also uphold our

Imaging Center Hospitality Standards

, ensuring confidentiality, courtesy, and teamwork in all aspects of patient service. About the Role This is a

full-time, benefitted

position located in our Springfield Imaging Center.

Schedule:

Monday - Friday 2:30 PM - 11:00 PM (No weekends, major holidays, or call!) Perks:

Free on-site parking, and uniform allowance Why You’ll Love Working Here Fairfax Radiology Centers offers a competitive and comprehensive benefits package, including:

Uniform Allowance Shift differentials Generous PTO and Paid Holidays Medical, Dental, Vision & Life Insurance Employer-Paid Short- and Long-Term Disability Insurance Profit Sharing Plan Tuition Reimbursement Opportunities for growth and professional development in patient services and healthcare administration What You’ll Do

Greet all patients and guests promptly, providing a friendly and professional welcome Assist patients with the check-in process, including obtaining ID, orders, insurance information, and payments Register patients accurately in RIS, scan necessary documents, and ensure data integrity for billing and claims Verify orders and pre-authorizations in MedInformatics (MI); escalate discrepancies as needed Maintain a clean, organized reception and waiting area to ensure a comfortable, patient-focused environment Monitor patient arrivals and wait times, keeping patients informed of delays and escalating concerns to the Radiology Center Manager when necessary Answer and screen calls courteously following FRC Phone Etiquette Rules; transfer or relay information as appropriate Assist with same-day scheduling needs, walk-in x-rays, and other exams within the center Provide additional support tasks such as burning/loading DVDs and releasing records Uphold confidentiality, comply with OSHA, HIPAA, and other federal/state regulations What You’ll Bring

High school diploma or GED required Minimum 1 year of customer service or hospitality experience (healthcare experience a plus) Strong interpersonal and communication skills; ability to demonstrate respect, empathy, and professionalism even in stressful situations Comfort interacting with patients while handling administrative tasks Strong organizational and multitasking skills in a busy environment Proficiency with computers, ability to toggle between multiple screens, and efficient keyboard use Enthusiasm, professionalism, and a solution-oriented approach Ability to move throughout the office and handle items at/above/below desk level Who We Are Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides advanced medical imaging at 20 outpatient locations throughout Northern Virginia. We partner with hospitals and healthcare providers across the region to deliver exceptional patient care and specialized diagnostic services.

Compensation & Growth:

Based on your qualifications and experience, the compensation range for this position is: $19.13 - $24.19 At Fairfax Radiology Centers, we invest in our employees' growth. This position includes a structured

career ladder

that provides opportunities for professional development and increased compensation as you advance.

Placement within the range is determined by factors including experience, education, certifications, and internal equity. Equal Opportunity Employer FRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic. Ready to make a difference as the welcoming face of our Lansdowne Imaging Center? Apply today to join FRC as an Imaging Center Hospitality Associate!