Ecom Customer Support
Richardson Bike Mart
Job Description
Job Description
About This Role
We're expanding our ecom team at Bike Mart and looking for a motivated individual to join our crew! Our ideal candidate is someone who's passionate about helping customers live a better life on two wheels.
What You'll DoThis role encompasses a range of responsibilities, including:
Managing the order fulfillment process from start to finish, ensuring timely and accurate delivery to customers.
Collaborating with the Ecom Manager to maintain a well-organized and up-to-date catalog of products.
Overseeing housekeeping tasks to maintain efficiency and organization, including inventory management of shipping and packing materials.
Providing exceptional customer service by responding to customer inquiries, making proactive recommendations, and ensuring a seamless shopping experience.
RequirementsAttention to detail
Strong sense of curiosity
Customer service skills
Be able to lift at least 40 lbs
Extensive use of technology
Nice To HavesBicycle shop experience
Ecom experience
College Degree
BenefitsPart time position
Competitive pay
Industry discounts
Vacancy posted 2 days ago
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