Bilingual Loan Processing Associate

:

• Assist both English and Spanish speaking customers with consumer loan inquiries
• Maintain a basic working knowledge of lending products and services
• Maintain a satisfactory service level regarding call volumes and document preparation
• Interview customers regarding loan details and answer questions
• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Physical Requirements:

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift 25 pounds

FCBI is an equal opportunity employer.

Requirements

• High School Diploma or equivalent
• At least 18 years of age
• Must have strong and accurate typing and data entry skills
• Must have strong PC knowledge
• Must have good phone etiquette and customer service skills
• Fluent communication skills in both English and Spanish
• Ability to organize and prioritize
• Able to effectively work with employees at all levels
• Must be able to get along with co-workers and work effectively in a team environment
• Must successfully pass background investigation and drug screen according to company policy