Restaurant Manager (Dairy Queen)

Job Title Restaurant Manager Reports To District Manager, QSR FLSA Status Salary Exempt Role Type Full-time Working Location Assigned Restaurant Working Hours This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs. Company Summary Refuel Operating Company, LLC (“Refuel”) is a fast‑growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people‑first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve. Job Summary As a Restaurant Manager, you will be a valuable member of the team. You will support the restaurant in driving the success of the business. The Restaurant Manager takes ownership and responsibility for solving problems, seeks help from others when appropriate, and is willing to provide help and guidance to others. Job Duties and Responsibilities Ensure guests have a great experience by maintaining hot, fresh, and delicious products. Manage and develop employees, ensuring they maintain a clean and neat appearance. Maintain cleanliness of the property, including restrooms, floors, coolers, kitchen, front counter, back office, dining area, fountain area, sidewalk entrance, etc. Ensure all employees uphold strict food safety standards. Navigate customer complaints with grace and elevate unresolved issues to the District Manager, QSR. Ensure perishable products are properly rotated and stored to maintain freshness, avoid cross‑contamination, and minimize spoilage. Actively recruit, interview, and staff the store with the required number of employees to operate at budgeted hours without overtime or over‑budget exceptions. Control inventory to maintain performance at less than 1.0% merchandise short to sales. Compile, input, reconcile, and balance daily close‑out paperwork and complete end‑of‑the‑day accounting by 8:00 am; conduct weekly cash audit. Strictly follow and enforce the Vendor Check‑In policy and personally count all merchandise received into the store. Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook. Knowledge, Skills, and Abilities Physical ability to perform all duties of a restaurant team member routinely. Food service and safety experience. Good leadership, communication, and team‑building skills. Education and Experience Two years’ experience managing a quick‑service restaurant. Valid driver’s license. Working Environment and Physical Requirements Must be able to lift 50 pounds at times. Travel Must be able to travel up to 10%. At‑Will Employment This position is at‑will, which means that either the employee or the company may terminate employment at any time, with or without advance notice, and with or without cause. EEO Statement Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family‑care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender‑related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws. The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion. Version Date 11/5/2025 #J-18808-Ljbffr