Starbucks Manager

Starbucks Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Summary

The Starbucks Manager is responsible for leading all aspects of Starbucks department operations, including customer service, food and beverage quality, sales performance, profitability, food safety, inventory management, and associate development. This position ensures the department consistently delivers the Starbucks Experience while maintaining company and Starbucks brand standards. The Starbucks Manager leads department associates, drives operational excellence, and creates an environment focused on customer satisfaction, quality, and team engagement.

Key Responsibilities Department Operations

• Direct and oversee daily Starbucks department operations.
• Ensure beverages and food products are prepared according to Starbucks recipes and quality standards.
• Maintain a clean, organized, and customer-ready environment at all times.
• Execute merchandising, promotional, and seasonal programs in accordance with company and Starbucks guidelines.
• Monitor department performance and implement strategies to improve productivity and efficiency.

Customer Experience

• Promote and deliver the Starbucks Experience through exceptional customer service.
• Build strong customer relationships and encourage repeat business.
• Resolve customer concerns professionally and promptly.
• Create a welcoming atmosphere that reflects Starbucks brand standards.
• Ensure consistent service, beverage quality, and customer satisfaction.

Leadership & Team Development

• Recruit, hire, onboard, train, and develop Starbucks associates.
• Provide coaching, performance feedback, and recognition to team members.
• Foster a positive, inclusive, and customer-focused work environment.
• Promote teamwork, accountability, and professional growth.
• Develop future leaders through training and mentorship opportunities.
• Manage scheduling and staffing levels to support business needs.

Food Safety & Compliance

• Ensure compliance with all food safety, sanitation, and health department requirements.
• Maintain Starbucks operational standards and company policies.
• Monitor product rotation, freshness, and storage procedures.
• Conduct routine inspections to ensure department cleanliness and safety.
• Ensure associates follow all safety, food handling, and operational procedures.

Inventory & Financial Management

• Manage ordering, receiving, inventory control, and product replenishment.
• Monitor and control department expenses, waste, and shrink.
• Analyze sales trends, labor performance, and financial results.
• Develop action plans to improve revenue, profitability, and operational efficiency.
• Maintain appropriate inventory levels to support sales while minimizing product loss.

Sales & Business Growth

• Drive sales through exceptional execution, product quality, and customer engagement.
• Support promotional campaigns and seasonal product launches.
• Monitor key performance indicators and identify opportunities for growth.
• Implement strategies to improve customer traffic, sales, and profitability.
• Ensure department goals align with overall store objectives.

Qualifications Required

• High school diploma or equivalent.
• Previous retail, food service, coffee shop, or grocery management experience.
• Strong customer service and leadership skills.
• Ability to work flexible schedules, including mornings, evenings, weekends, and holidays.
• Ability to perform physical job requirements consistent with department operations.

Preferred

• Starbucks leadership or coffee shop management experience.
• Experience managing sales, labor, inventory, and operational performance.
• Knowledge of food safety regulations and beverage preparation standards.
• Experience training and developing associates.

Knowledge, Skills, and Abilities

• Strong leadership and team-building skills.
• Excellent customer service and communication abilities.
• Knowledge of beverage preparation, merchandising, and inventory management.
• Financial analysis and business planning capabilities.
• Organizational and time-management skills.
• Ability to coach, motivate, and develop employees.
• Problem-solving and decision-making abilities.
• Commitment to operational excellence and brand standards.

Physical Requirements

• Frequent standing, walking, bending, reaching, and lifting.
• Ability to safely lift products and supplies in accordance with company guidelines.
• Frequent operation of coffee brewing, espresso, and food preparation equipment.
• Ability to work in a fast-paced customer service environment.

Success Measures

• Achievement of sales and profitability goals.
• Consistent delivery of Starbucks customer service standards.
• Compliance with food safety, sanitation, and operational requirements.
• Effective inventory management and shrink control.
• Associate engagement, development, and retention.
• Successful execution of promotional and merchandising programs.
• High customer satisfaction and repeat business results.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve