Office Specialist II - Housing and Community Development

Office Specialist II The City of Anaheim Housing & Community Development Department seeks well‑qualified, professional Office Specialists II to support operations in the Housing Authority Division. Under moderate supervision, incumbents perform varied clerical duties of moderate difficulty, including customer service tasks. Candidates must have experience performing journey‑level clerical work and should be organized, proactive, and customer‑service oriented. Working knowledge of Adobe, Excel, and Microsoft Office Suite preferred. Duties Utilize Excel to maintain and track information. Scan documents and use Adobe to organize and file electronic records. Proofread materials for clerical accuracy and spelling. Copy, collate, staple and otherwise bind a variety of materials. Receive, open, date‑stamp and distribute incoming mail and process outgoing mail. Maintain and post data to logs, lists, ledgers, follow‑up files and other records of the unit; check and compare records and documents for accuracy. Make routine mathematical calculations. Perform related duties and responsibilities as required. Qualifications Experience: Performing varied journey‑level clerical work. Knowledge of: Modern office procedures, practices, and equipment; personal computer hardware and software (word processing, spreadsheet, database programs); English usage, spelling, grammar and punctuation; basic math; and record‑keeping methods. Ability to: Learn to efficiently operate a computer terminal and use associated software; accurately transcribe recorded information; effectively answer and process telephone calls; read, understand and apply moderately difficult materials; prepare accurate and clearly understood statistical reports; understand and carry out oral and written instructions; understand pertinent procedures and functions quickly and apply them without immediate supervision; maintain confidentiality; handle multiple priorities, organize workload, and meet strict deadlines; establish and maintain effective relationships; maintain professionalism and courtesy at all times, including stressful situations. For public contact positions, incumbents must interact with a wide variety of clientele while retaining a professional work environment. License/Certification Required: Some work assignments may require possession of a valid California Class C driver’s license. Physical and Environmental Conditions Environmental Conditions: The incumbent typically works in an office environment. Some assignments may require visiting outdoor or indoor field work sites. Physical Conditions: The incumbent must have the ability to speak clearly; hear conversation in person, over the telephone, and on tape recordings; vision to read written and typed materials; manual dexterity to operate office equipment and a computer keyboard; and lift and carry items up to 15 pounds. Some positions may require the physical ability to set‑up rooms for meetings and/or training classes. Equal Opportunity Employer #J-18808-Ljbffr City-of-Anaheim-