Breakfast Host/Hostess at Residence Inn Uptown Charlotte

JOB DESCRIPTION

JOB TITLE: BREAKFAST HOST/HOSTESS

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER

JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE

Summary: As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand's policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and waste management, and a sense of urgency in all matters. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where "Service is the Ultimate Amenity".

Qualifications:

• Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred.
• Exceptional people skills: ability to train others quickly and efficiently.
• Proficient with inventory control and waste management.
• Professional communication skills both verbal and written (English Proficiency).

Responsibilities:

• Arrive at work at normally around 5:00 am or 6:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation.
• Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea.
• Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift.
• Prepare hot foods which includes: heating of cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures. Once foods are at correct temperature, place in buffet line chafing dishes. Oatmeal/hot cereal is prepared in crock pot and placed in buffet line.
• Prepare waffle batter and fill dispenser if applicable.
• Set up bakery items with muffins, danish, and breads.
• Set up cold items with cut fruit, yogurt, hard boiled eggs, cereal, milk, etc.
• Monitor food levels and refresh as necessary, clears and cleans breakfast dishes.
• Greet guests during frequent visits to eating area.
• At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables.
• Exposed food items are thrown out; dishes are washed and set up for next day. Counter tops are cleaned/floors vacuumed and mopped by breakfast host/hostess.
• Food deliveries may be made 2-3 times per week. Breakfast host is responsible for verifying that all items are present and stock items in appropriate storage areas.
• Follow directions of Supervisor.
• Complete brand required training.

Work Environment:

• Flexible work schedule including early mornings and weekends
• Must have reliable source of transportation
• Move, lift, carry, push, pull, and place objects weighing 30-50 pounds without assistance
• Able to sit, stand, bend, reach or walk for an extended period of time
• Duties are subject to change and additional duties may be assigned as needed

Benefits:

Fulltime Employees

• Personal time
• Insurance benefits
• Vacation time

Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older