Program Analyst

Job Summary

Under direction, analyzes and evaluates the operations, processes, and systems related to a specific City or department program. Performs a variety of professional tasks in support of program operations and assists in delivering services efficiently and effectively. Exercises no supervision. Work location assigned location will vary based on departmental and program needs at one of four operating locations:

• Pre-K 4 SA North Education Center - (3635 Medical Dr, San Antonio, TX 78229)
• Pre-K 4 SA West Education Center - (1235 Historic Old Hwy 90 W, San Antonio, TX 78237)
• Pre-K 4 SA East Education Center - (5230 Eisenhauer Rd, San Antonio, TX 78218)
• Pre-K 4 SA South Education Center - (3510 S WW White Rd, San Antonio, TX 78222)

Work hours 7:30 a.m. - 4:00 p.m.; Monday - Friday

Essential Job Functions

• Assists in gathering, interpreting, analyzing, and evaluating program data related to performance metrics and compliance with established rules and regulations.
• Assists with interpreting and communicating program guidelines and related City policies and procedures.
• Maintains relationships with community and partner organizations regarding program initiatives.
• Assists in managing budgets and resources to ensure that program meets scope, guidelines, and budget.
• Monitors compliance with established program requirements associated with contracts and/or grants.
• Assists in identifying and prioritizing operational and technical needs and requirements.
• Assists with implementing program operations, initiatives, and services.
• Participates in community outreach to ensure awareness and participation in programs.
• Assists in coordinating with relevant department and city staff regarding program needs.
• Assists in the preparation of written reports, summaries, and presentations on program plans and performance metrics.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university
Preferred Qualifications
• Ability to pass a Department of Family and Protective Services (DFPS) background check.
• Bilingual in English and Spanish.
• Prior professional experience working in a school environment.
Applicant Information
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of governmental procedures and policies
• Knowledge of management study principles, project management methods, and data analysis
• Knowledge of government processes, regulations, and standards
• Knowledge of computer software and hardware applications
• Knowledge of budget and accounting principles
• Knowledge of general statistical and quantitative methods
• Skill in data collection methods
• Skill in problem-solving and critical thinking
• Ability to analyze and recommend solutions to management
• Ability to operate a computer keyboard and other basic computer equipment
• Ability to develop and implement innovations towards improving the department's operations and delivery of services
• Ability to communicate clearly and effectively
• Ability to develop, implement, and evaluate new programs
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is View phone number on click.appcast.io and our fax number is View phone number on click.appcast.io.