Client Experience Summer Intern (Early Careers) (#326538) at S&P Global

Client Experience Summer Intern (Early Careers) (#326538) The Team: The Client Services team provides support to clients 24 hours per day, 5 business days per week. Email and phone support is provided during local business hours in English, German, Japanese, Mandarin, Portuguese, and Spanish from regionally based offices in Beijing, Dallas, Frankfurt, London, Mexico City, Mumbai, New York, Sydney and Tokyo. Our Internship Program: During your summer at S&P Global you'll have the chance to partner with our industry experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business insights and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career. The Summer 2026 Internship Program will provide you with a variety of experiences to help you identify your strengths, develop highly transferable skills, and align you to a successful career path for a bright future at S&P Global. Responsibilities and Impact: Create, update, and publish support documentation for internal processes and platforms, including FAQs, technical guides, and internal best practices. Regularly upload support guides on our website to assist clients with the usage of our data packages and provide important updates. Map and build workflows, document current-state processes, and identify process gaps/opportunities to improve efficiency and consistency. Run and analyze reports across multiple platforms to support timely, accurate client responses and internal follow-ups. Track and report operational metrics, providing daily/weekly statistics on project progress, workload, and key responsibilities to support planning and prioritization. Collaborate cross-functionally with Sales Operations and other partner teams to align processes, share insights, and coordinate deliverables. Support project implementations and enhancements involving AI, and contribute to initiatives that improve data integrity, sharing progress and results in team meetings. Duration: June 1– August 7 Location: New York, New York (relocation assistance not available) Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated hourly wage for this position is 25 USD – 30 USD. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. What We’re Looking For: Qualifications: Current student pursuing a bachelor’s degree completed by May 2027 Minimum education requirement: BA in Finance, Economics, Math or related. Experience in a commercially focused, client-facing role An independent self-starter, ability to work individually and within a team Strong writing skills; must be able to communicate complex concepts in writing Strong troubleshooting and multi-tasking skills, and the desire to thrive in a fast-paced environment Detail oriented and organized, with good time management skills Comfortable presenting in both one-on-one and group settings Demonstrable experience in Microsoft Office & Gen AI Preferred Qualifications: Experience coordinating and leading meetings; documenting action items and following through to completion Ability to communicate in additional languages, including Spanish and Portuguese, to support diverse client needs and enhance global team collaboration Proficiency in creating documentation including training materials and FAQs for clients Knowledge of Salesforce CRM platform Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What’s In It For You? Our Mission: Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to View email address on click.appcast.io. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: View email address on click.appcast.io and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) #J-18808-Ljbffr Wayne State University