Commercial Truck Fixed Operations Coach

Job Description

Job Description

Ready to Break Free from the Grind of the Dealership World?

You’ve built a top-performing service department.

You know how to drive NPS/CSI, Profitability  and building a team.
But now you’re asking… “What’s next?”

If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved— this is your shot!

We’re Chris Collins Inc., the force behind the Service Drive Revolution , and we’re looking for elite service professionals to join our team of traveling performance coaches.

As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to:

• Audit operations and identify profit leaks

• Train advisors in real-world selling strategies

• Coach managers in leadership, accountability, KPI mastery, and execution

• Help teams transform not just numbers—but culture

You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation .  Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person.

Before you apply, understand this:

You will travel— up to 3 weeks per month

You must thrive in unfamiliar environments 

You must be a self-starter who can command a room, earn trust, and drive change fast

You cannot rely on theory—you must bring real-world, documented service management success

No prior coaching experience needed—just a strong track record and a willingness to coach

• 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
• A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
• A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
• Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
• Excellent communication skills; comfortable leading training sessions and working with all personalities.
• Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
• Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.

We’re not just building better parts & service departments—we’re building a movement .

Our coaches enjoy:

• Partnering with a respected leader in automotive coaching and fixed ops growth

• Receive training in our proprietary service systems and tools

• Collaborate with a team of high performers who value autonomy, integrity, and results

• Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

Bonus Points If You Have:

• Public speaking or training experience

• Experience managing multiple locations or large-volume stores

• A “roll-up-your-sleeves” attitude with a passion for fixing broken processes

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution .

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.