Rental Manager

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Job Summary The Rental Manager is responsible for managing regional rental operations across multiple branches while ensuring a consistent and positive experience for both internal teams and external customers . This role is responsible for the efficient and profitable operation of the rental business in New York. T here will be regular travel to branch and customer sites to support execution, drive compliance, and maintain strong relationships. Responsibilities Manage day ‑ to ‑ day rental operations across an assigned region Travelto branch locations as needed to oversee execution and operational consistency Visit customer sites to support service delivery and resolve rental ‑ related issues Serve as a key contact for regional rental customer experience Play a pivotal role in the growth of the rental business within the region; create and implement strategies that will increase rental revenue Travel with account managers to current and prospective customer locations with the goal of be coming the customers one stop solution fo r all their needs including rental Work with sales management to educate and identify rental solutions for the sales team to market resulti ng in an increase of sales and rental solution awareness within the region Work with local organizations and associations within the region to build relationships that will result in an elevated brand awareness Contact previous and prospective customers to establish a relationship and educate them about the rental solutions Alta offer s Ensure required documentation is complete (agreements, POs, COIs) Approve discounts within limits and protect rental margins Ensure all delivered rental equipment across the region is billed on time Monitor open contracts for missed or delayed billing Identify and address idle or underutilized equipment regionally Execute fleet transfers, reassignments, and redeployment Review service costs charged to rental and investigate variances Supervise, train, and coach rental coordinators Instill a customer focused culture within the department resulting in the strengthen ing of current customer relationships and creat ing new ones Prepare, develop, and execute self/employee training and product knowledge for rental department personnel Audit CRM activity to ensure clean opportunity progression Act on customer feedback to improve satisfaction and retention Qualifications Experience in rental operations, equipment rentals, or multi ‑ location operations Strong understanding of contracts, pricing, and billing Leadership or supervisory experience Willingness and ability to travel throughout the region High attention to detail in a fast ‑ paced environment Ideal Candidate Execution ‑ focused with strong regional ownership Comfortable interacting with customers and branch leadership About Alta Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. Alta Equipment Group is an equal opportunity employer.This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law.If you believe the Company has violated its equal employment opportunity policy in any way, please contact View email address on click.appcast.io immediately! #J-18808-Ljbffr Alta Equipment Group