Senior Accident & Health Claims Adjuster

Position Summary Kemper is seeking a Senior Accident & Health Claims Adjuster to support our organization’s Health Claims team. As a Senior Accident & Health Claims Adjuster, you will help customers by processing claims in adherence to company policies and contract provisions, fully in accordance with the law. This role allows you to support families during a time of significant need. Location Hybrid if in St. Louis, MO. The office is located in Chesterfield, MO. Principal Duties and Responsibilities Evaluate claims based on documentation received. Provide timely follow‑ups regarding those claims via letter, email, and telephone. Ensure appropriate resolution of claim. Other duties as assigned. Minimum Job Requirements A bachelor’s degree in finance, business, accounting, economics, or equivalent work experience is a plus. An internship or other prior work experience in a corporate office is preferred. Intermediate Word and Excel skills are required. The ability to become proficient in navigation of the homegrown applications we utilize for claim handling. Prior health claims experience is a plus. Required Job Skills A customer‑focused mindset. Candidate Profile Highly motivated and natural self‑starter, independent thinker, great planner, and team player. Structured thinking process and strong problem‑solving skills, with the ability to break down complex problems and find solutions. Ability to cope with uncertainty, learn fast, motivated by new and complex challenges. Manage information in a visually appealing and easy‑to‑understand method. Drive results across a team of dynamic communicators and professionals. Ability to quickly absorb complex issues, ensure alignment across cross‑functional teams. Possesses a continuous improvement mindset. Competencies Needed Decision Quality – making good and timely decisions that keep the organization moving forward. Drives Results – consistently achieves results under difficult circumstances. Action Oriented – takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates – building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively – develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Values Differences – recognizes the value that different perspectives and cultures bring to the organization. Nimble Learning – actively learning through experimentation when tackling new problems, using both successes and failures as learning fodders. Benefits Qualify for your choice of health and dental plans within your first month. Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. Contribute to your community through United Way and volunteer programs. Balance your life with generous paid time off and business casual dress. Get employee discounts for shopping, dining and travel through Kemper Perks. Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms. Equal Opportunity Employer Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. #J-18808-Ljbffr