CX Escalation Specialist
Rainfall Ventures
Robinhood seeks a CX Associate, Resolutions Desk, to be the first live support for CX agents across chat, email, and phone. You will follow policies to deliver fast, accurate answers and handle escalations from day one. As you gain experience, you’ll take on more complex cases, log interactions for smooth handoffs, and escalate when needed. A teach-vs-tell approach helps agents grow and improve over time. #J-18808-Ljbffr Rainfall Ventures
Vacancy posted 3 days ago
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