Billing Specialist I

Billing Specialist I Dade City, FL General Description The Billing Specialist I processes patient and insurance billing payments for services rendered at Premier Community HealthCare Group. This position provides support in all areas of the billing department and plays a key role in maintaining accurate financial records and ensuring a positive patient financial experience. Essential Duties & Responsibilities Post and reconcile payments and denials; perform daily balancing and close activities Work directly with patients regarding accounts and insurance claims; initiate refund requests when appropriate Assist with site daily balancing and preparation of bank deposits Escalate complex billing issues or patient concerns to leadership as appropriate Promote and model Premier's Core Values and service excellence Ensure compliance with safety, regulatory, and organizational policies Maintain strict confidentiality and HIPAA compliance Communicate issues that may impact patient flow or billing processes Participate in Quality Improvement / Quality Assurance (QI/QA) initiatives Support department goals and contribute to community engagement initiatives Perform other duties as assigned Knowledge, Skills & Abilities General understanding of billing processes and revenue cycle procedures Knowledge of billing regulations and best practices Strong attention to detail and commitment to accuracy Adaptability to evolving regulations, technology, and workflows Professional demeanor and positive attitude Strong verbal and written communication skills Excellent grammar and interpersonal skills High ethical standards and strict confidentiality Demonstrated empathy and customer service skills when working with diverse patient populations Qualifications High School Diploma or GED required Proficiency in computer systems and office software Ability to obtain and maintain Epic certification and complete annual compliance training Working Conditions & Physical Requirements Ability to lift 20 lbs. regularly and 30-50 lbs. occasionally Ability to sit for extended periods Direct exposure to computer screens Possible exposure to contagious or infectious diseases #J-18808-Ljbffr